Lirim Spahiu

• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Shined vehicle windows and windshields to remove water spots.
• Collected and disposed of trash in vehicle console spaces and under seats.
• Vacuumed interiors of vehicles to remove dirt and debris.
• Washed cars and trucks daily for auto dealership.
• Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
• Washed, waxed, and buffed vehicle bodies for professional shine.
• Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Picked up vehicles from and delivered vehicles to customers as directed by management.
• Maintained and kept lot clean from trash and debris to promote proper vehicle display.
• Moved sold vehicles to maximize use of space and keep lot in order.
• Restored luster to vehicle interiors, including upholstery and vinyl.
• Applied protective agents, including sealants, to protect surfaces.
• Maintained clean, tidy and safe work environment.
• Refilled gas tanks and documented fluid levels.
• Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
• Utilized high-pressure washers to clean vehicles and equipment.
• Applied wax and sealants to exterior of vehicles and equipment.
• Applied chemicals and used high-pressure wash and scrubbers to clean rims.
• Removed dirt and debris from vehicle and equipment interiors.

Provided personalized customer service and product recommendations, explained features and promotions, assisted with purchases and returns, maintained organized displays, and consistently met or exceeded sales goals while ensuring a positive shopping experience.

• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took initial drink orders and relayed information to wait or bar staff.
• Completed daily side work and opening and closing duties without fail.
• Opened and closed seating sections according to volume of guests.
• Provided patrons with estimated waiting times during peak service hours.
• Backed up servers by checking on tables and retrieving items for guests.
• Seated patrons based on guest preferences and seating availability.