Passionate customer service professional with a strong focus on delivering exceptional service. Highly skilled in effectively addressing concerns and ensuring customer satisfaction. Dedicated to driving positive outcomes and continuously improving the customer experience.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Outpatient Private Practice
New York Physical Therapy
New York, NY
01.2010 - Current
Performed comprehensive evaluations and treatment of orthopedic, neurologic, and geriatric diagnoses with a concentration on manual therapy, motor learning and pain education science with a concentration in treating neck, headache, and TMJ dysfunction, as well as spinal cord injury.
Coordinated with medical professionals, including doctors, dentists, chiropractors, massage therapists, and acupuncturists, to collaborate on a treatment plan.
Organized community outreach programs, such as lectures on Low Back Pain and Safe Resistance Training.
Conducted Community Balance Screening Events; Designed and hosted an 8-week Fall Prevention Class.
Presented in-services to staff related to continuing education coursework and anatomy.
Continuing Education Provider
Spinal Mobility
New York, NY
01.2016 - Current
Supported the creation of a hands-on workshop addressing neurologically based weakness of the trunk.
Presented Level 1 and Level 2 workshops at rehabilitation centers, including Craig Hospital, Burke, Mt. Sinai and Bellevue
Pre-conference course presented at the American Academy of SCI Professionals in 2019.
Home Physical Therapy Provider
Bensimon Partners, GP
New York, NY
01.2004 - Current
Provide patients with personalized home physical therapy services in the New York Metropolitan area.
Train and collaborate with a team of therapists and athletic trainers to implement an extensive therapy program for a client with an Epidural Spinal Cord Stimulator.
Staff therapist to Advanced Clinician
Mount Sinai Medical Center
New York, NY
01.2002 - 01.2010
Held a supervisory role for the inpatient rehabilitation floor to manage staffing and clinical matters, while maintaining a full patient caseload.
Team Leader in the development and implementation of the SCIRehab Project, a research study using Practice-Based Evidence to improve understanding of outcomes in spinal cord rehabilitation.
Orchestrated continuing education events, providing in-services to professional and non-professional staff, establishing and moderating multi-disciplinary Inpatient Brace Clinic.
Provided mentorship and instruction for staff and students.
Proficient in application of RTI Functional Electrical Stimulation (FES) Ergometer, Lite Gait Bodyweight Support System, and Bioness Lower Extremity FES.
Education
Doctor of Physical Therapy and Bachelor of Science -
New York University
New York, NY
01.2002
Volunteer Experience
Adaptive Sports Programming such as Surfing and Water Skiing with Wheeling Forward.
Certification
Board-Certified Clinical Specialist in Orthopaedic Physical Therapy, 10/2017-present
Member of the American Physical Therapy Association, 10/01/99-present
Languages
Basic Spanish
Basic Hebrew
Continuing education
Available upon request
Languages
Spanish
Limited
Affiliations
Tennis, Piano, Guitar
References
References available upon request.
Timeline
Continuing Education Provider
Spinal Mobility
01.2016 - Current
Outpatient Private Practice
New York Physical Therapy
01.2010 - Current
Home Physical Therapy Provider
Bensimon Partners, GP
01.2004 - Current
Staff therapist to Advanced Clinician
Mount Sinai Medical Center
01.2002 - 01.2010
Doctor of Physical Therapy and Bachelor of Science -