Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Experienced with managing cash transactions and maintaining accurate records. Utilizes strong attention to detail
Overview
11
11
years of professional experience
Work History
Bartender
Firebirds Wood Fired Grill
06.2022 - Current
Mix and serve a variety of beverages in high-pressure environments.
Maintain cleanliness and organization of bar area to enhance customer experience.
Train new staff on cocktail preparation and customer service protocols.
Collaborate with kitchen staff to ensure timely service during peak hours.
Server/ Bartender
Olive Garden
10.2018 - 09.2022
Managed multiple tables efficiently, optimizing workflow during peak hours.
Trained new servers on menu offerings and best practices for guest interaction.
Handled cash transactions accurately, maintaining financial integrity of shifts.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Sales Representative
ADP- Automatic Data Processing
08.2021 - 06.2022
Developed and maintained strong client relationships to enhance customer satisfaction.
Oversaw account management processes to ensure timely follow-up and resolution of client inquiries.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Analyzed market trends to identify potential sales opportunities and drive revenue growth.
Implemented strategic sales initiatives that improved lead generation and conversion rates.
Logistics Account Specialist
TQL - Total Quality Logistics
09.2017 - 10.2018
Coordinated client communications to ensure timely updates and resolution of inquiries.
Analyzed logistics data to optimize shipping processes and improve service delivery times.
Enhanced client retention by developing and implementing personalized account management strategies.