Lisa Abel

Work History

Retail Worker

Walmart

08.2003 - Current

Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Used POS system to process sales, returns, online orders, and gift card activations.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Worked closely with shift manager to solve problems and handle customer concerns.
Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Answered questions about store policies and addressed customer concerns.
Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Collaborated with team members to execute store promotions and sales events, driving revenue growth.
Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Streamlined inventory management for improved product availability and reduced stock discrepancies.
Boosted daily sales performance by engaging customers on the shop floor and offering tailored solutions based on their needs.
Assisted in store layout redesigns, contributing to a more intuitive shopping experience and increased customer dwell time.
Utilized effective up-selling techniques during sales interactions, leading to an increase in average transaction value.
Maximized seasonal revenue by actively promoting relevant items and participating in holiday-themed marketing campaigns.
Supported store managers in various administrative tasks such as scheduling, payroll processing, and reporting.
Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained tidy and organized store environment to comply with cleanliness standards.
Actively engaged customers to provide general assistance and information on store merchandise.
Assisted customers with prompt and polite support in-person and via telephone.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Processed customer returns to manage smooth refunds and exchanges following store procedures.
Answered incoming calls and emails to provide product information, features and benefits.
Worked with loss prevention in monitoring shopper behavior.
Increased sales and customer satisfaction through personalized servicing.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Managed efficient cash register operations.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Created inviting environment for customers by maintaining store organization and cleanliness.
Developed strong rapport with customers and created positive impression of business.
Prioritized helping customers over completing other routine tasks in store.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Monitored customers for signs of security concerns and escalated issues to management.
Recommended complementary purchases to customers, increasing revenue.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Overview

Work History

Retail Worker

Education

Diploma -

Skills

Timeline

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