Loan Officer,AVP
American Bank of Texas
1984 - 2008
- Evaluated loan applications for compliance with underwriting guidelines and risk assessment standards.
- Assisted clients in understanding loan products and application processes to enhance customer satisfaction.
- Processed documentation accurately, ensuring timely approvals and adherence to regulatory requirements.
- Collaborated with real estate agents and financial institutions to streamline loan transactions and communications.
- Developed strong relationships with customers through high levels of customer service.
- Examined customer loan applications for loan approvals and denials.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Maintained strict confidentiality of bank records and client information.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
