Lisa Ackerman
LA
Summary
Ambition fuels the pursuit of advancement to a practice manager role within a larger group or as a practice administrator. A strong foundation in healthcare management and a commitment to fostering team collaboration aim to enhance operational efficiency and patient care. Proven leadership skills, combined with a strategic mindset, will contribute to the growth and success of the organization. Eager to leverage experience and expertise in a dynamic environment that values innovation and excellence.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
Hospital Medicine Manager
AMG at Chilton Medical Center
03.2020 - Current
- Keep track of daily census. Fax medication changes to pharmacies. Answer phones. Assist patients with disability paperwork. Enter the lead schedule and keep track of monthly and yearly totals. Arrange for monthly meetings. Take minutes for each monthly meeting. Type and distribute schedules and meeting minutes to the physicians. Perform excel breakdown costs of locum agencies for administration.
Practice Coordinator/TeamHealth
Chilton Medical Center
03.2015 - 02.2020
- Ensure the billing matches the doctors’ statements. Handle precertification for patient’s medications and out of facility testing. Set up staff meetings. Arrange calendar for the Facility Medical Director. Ensure there is current licenses on file for all 14 physicians in the practice. Maintain a day to billing cycle of less than 5 days for company standard. Ensure that the providers for this group are maintaining corporate guidelines for documentation standards. Answer phones and solve billing problems and medication certifications.
Administrative Assistant
Chilton Medical Center
05.1994 - 03.2015
- I worked in various roles in the hospital in the almost 21 years employed for them. I started as a nursing assistant and maintained that for 7 years before becoming a unit secretary. I worked as a unit secretary for a year and a half maintaining the files for inpatient charts. I then moved to radiology where I scheduled various test on an outpatient basis. I also scheduled appointments for the patients post testing stage. I then worked in the access department as a patient registrar. This position allowed for me to gain experience in precertification and learn more detail regarding patient insurance. I also in this section developed the schedule for more than 20 coworkers in the department. In the last leg of my career with Chilton medical center, I was the administrative assistant to the Senior management team of surgical services. This covered operating room, same day surgery, recovery room, and endoscopic services. While in this role I developed and maintained various spreadsheets for the Senior management team of all three entities. I also while in this role filled in for ordering supplies and various equipment for surgical cases.
Education
Bachelor's - Healthcare Administration
University of Phoenix
12.2024
Skills
- I am a recent bachelor’s degree graduate
- I am Microsoft excel certified
- I have assisted in multiple power point presentations for my administrators
- I also have created several word documents that are still used for correspondence with our customers
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Operations management
- Performance management
Timeline
Hospital Medicine Manager
AMG at Chilton Medical Center
03.2020 - Current
Practice Coordinator/TeamHealth
Chilton Medical Center
03.2015 - 02.2020
Administrative Assistant
Chilton Medical Center
05.1994 - 03.2015
Bachelor's - Healthcare Administration
University of Phoenix