LISA A COOPER
Philadelphia,PA
Summary
Results-driven Account Manager with experience in driving revenue growth, building strong client relationships, and achieving sales targets in highly competitive markets. Proven expertise in product knowledge, consultative selling, and territory management. Adept at collaborating with healthcare professionals to deliver tailored solutions and ensure patient care excellence.
Overview
14
14
years of professional experience
Work History
Senior Pharmacy Account Manager
FRESENIUS MEDICAL CARE
05.2023 - Current
- Owns internal relationships with Fresenius Medical Care of North America and Fresenius Kidney Care operationally through senior leadership General Vice President, Regional Vice Presidents and Directors of Operations., to clinic level to help educate, meet and exceed goals
- Responsible for over 320 clinics in the Northeast Region that span 10 states
- Analyzes business data to partner with the business to develop and implement solutions
- Drives patient outcomes through education of pharmacy objectives, processes, and adherence outcomes to customer base; leading and presenting to FKC; meeting on data information, growth and new process changes
Professional Sales Representative
AMARIN PHARMA
05.2022 - 08.2022
- Led full full-cycle sales to Cardiologists, Endocrinologists, Primary Care, and Internists in Pennsylvania
- Focused on top prescribers within to combat growing generic market
Account Executive
AMEDISYS
05.2021 - 05.2022
- Build and maintain professional relationships with key referral sources
- Generate patient referrals by helping Physicians and referral sources understand the benefit of quality patient care at home
- Develop strategy plans to successfully manage and grow accounts
- Successfully developed and added 50 additional accounts to territory based on physician relationships
- Team expert with working with physician offices
Respiratory Sales Representative
SYNEOS HEALTH / GSK CONTRACT
11.2017 - 05.2020
- Sold to Pulmonologists, Primary Care and Internists in Philadelphia geography
- Utilized learning agility and embraced new ways of working in a rapidly changing environment to plan and execute customer-centric strategies that were solution based to improve patient care
- Promoted: Anoro Ellipta, Breo Ellipta for COPD & Asthma
- Hospitals include: Lankenau, Ridley, and Delaware Memorial Hospital
- Obtained 60% Breo market share in the Philadelphia region by strategic selling against
- Converted 80% of face-to-face in-services to virtual in-services to key accounts, most in region
Dermatologist Sales Representative
SYNEOS HEALTH / SUNPHARMA CONTRACT
08.2015 - 04.2017
- Sold to Dermatologist and Podiatrist in the PA/New Jersey & Delaware
- Launched Ultravate lotion for plaque psoriasis
- Developed implementation plans for product launches and new product alignment to create rapid and measurable outcomes
- Executed focused account management strategies to foster customer relationships, improve patient care and consistently deliver high performance for Halog and Ultravate product portfolio
- Ranked 11 out of 55 representatives in the northeast region by growing my Ultravate market
- Awarded for my selling skills and sales analysis when engaging customers
- Exceeded the projected growth of Ultravate lotion, and obtained 45% growth before the contract ended
Sales Executive
ARTESA LABS
08.2013 - 01.2015
- Successfully completed new startup company launch of Vytone, SellRX, Riaxx Foam and Uptopic Cream to Top Dermatologist and Podiatrist in Pennsylvania and New Jersey
- Ranked in Top 10% of representatives out of 65 reps for 2014
- Ranked #2 in my district out of 9 representatives, and ranked 3rd out 65 reps for three consecutive quarters in 2013
- Ranked 3rd in district in 2014
- Developed a strategic routing that enables me to see 10 Physicians and make 3 Pharmacy calls daily
- Served on the Mentored new hires and helped them developed selling skills
Medical Sales Executive
PURACAP
01.2011 - 01.2013
- Launched Epiceram to key customers to maximize early growth in allergy, dermatology and pediatric practices
- Streamlined budgets to ensure ROI and conducted pharmacy calls to ensure statewide pull-through
- Ranked in Top 10% of representatives in my district
- Worked with Pharmacy Benefit Managers to get Epiceram on formulary plans
- Recognized by Management for successfully converting Top Dermatologist and Pediatricians as prescribers
- Developed a routing to plan that covered a large territory that identified new business
Education
MBA - MARKETING
THOMAS JEFFERSON UNIVERSITY
PHILADELPHIA, PABS - ACCOUNTING
HAMPTON UNIVERSITY
HAMPTON, VASkills
- Strategic Territory Management
- Client Relationship Building
- Product Launch Expertise
- Sales Analytics and Forecasting
- Clinical Knowledge and Compliance
- Presentation and Negotiation Skills
- Problem-solving abilities
Accomplishments
Achieved preferred formulary status Delaware Medicare plan.
President Winner Club for sales performance.
Team trainer for the district
Advisory Board member for the Marketing team.
Timeline
Senior Pharmacy Account Manager
FRESENIUS MEDICAL CARE
05.2023 - Current
Professional Sales Representative
AMARIN PHARMA
05.2022 - 08.2022
Account Executive
AMEDISYS
05.2021 - 05.2022
Respiratory Sales Representative
SYNEOS HEALTH / GSK CONTRACT
11.2017 - 05.2020
Dermatologist Sales Representative
SYNEOS HEALTH / SUNPHARMA CONTRACT
08.2015 - 04.2017
Sales Executive
ARTESA LABS
08.2013 - 01.2015
Medical Sales Executive
PURACAP
01.2011 - 01.2013
BS - ACCOUNTING
HAMPTON UNIVERSITY
MBA - MARKETING
THOMAS JEFFERSON UNIVERSITY
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