Lisa Airhart
Beverly,MA
Summary
Dynamic and results-driven professional with extensive experience at Blue Cross Blue Shield of Massachusetts. Expert in insurance coding and claims processing, recognized for enhancing operational efficiency and training junior analysts. Proven ability to analyze data and implement solutions, demonstrating strong attention to detail and effective teamwork.
Knowledgeable Benefit coder with robust background in coding analysis and problem-solving. Proven success in streamlining code efficiency and contributing to significant project milestones. Demonstrated analytical skills and proficiency in programming languages to enhance team performance.
Overview
37
37
years of professional experience
Work History
SR. Benefit Coding Analyst
Blue Cross Blue Shield of Massachusetts
05.2005 - Current
- Analyzed complex coding systems to enhance operational efficiency and accuracy.
- Developed and maintained documentation for coding processes and procedures.
- Collaborated with cross-functional teams to identify system improvements and implement solutions.
- Provided training and mentorship to junior analysts on coding standards and best practices.
Accounts Receivable and Billing Specialist
Blue Cross Blue Shield of Massachusetts
03.1999 - 04.2005
- Managed full-cycle accounts receivable processes, ensuring timely invoicing and collections.
- Reconciled customer accounts, resolving discrepancies to maintain accurate financial records.
- Implemented automated billing systems, enhancing efficiency and reducing processing time.
- Analyzed account aging reports, identifying trends to improve cash flow management strategies.
Claims Processor
Blue Cross Blue Shield of Massachusetts
06.1990 - 04.1999
- Processed and reviewed insurance claims for accuracy and compliance with company policies
- Collaborated with diverse teams to resolve discrepancies and expedite claims processing
- Utilized advanced claims management systems to track and manage claim workflows
- Trained junior staff on best practices for efficient claims handling and documentation
- Analyzed trends in claims data to identify areas for process improvement
- Developed training materials to enhance team knowledge of regulatory changes
Education
High School Diploma -
Canton High School
Canton, MA06-1986
Skills
- Insurance coding (ICD-9 and CPT)
- Claims processing
- Data entry
- Medical claims coding
- Insurance claims analysis
- ASC coding
- Healthcare claim coding
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Organizational skills
- ICD-10 coding
Timeline
SR. Benefit Coding Analyst
Blue Cross Blue Shield of Massachusetts
05.2005 - Current
Accounts Receivable and Billing Specialist
Blue Cross Blue Shield of Massachusetts
03.1999 - 04.2005
Claims Processor
Blue Cross Blue Shield of Massachusetts
06.1990 - 04.1999
High School Diploma -
Canton High School