Lisa Akheituame, PhD, MBA
Higher Education and Hospital Administrator
Summary
Dynamic Higher Education and Hospital Administrator with a proven track record, excelling in budget management and conflict resolution. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
23
23
years of professional experience
Work History
Hospital Administrator
University of Texas MD Anderson Cancer Center
Houston
08.2021 - Current
- Analyze data related to patient care costs and utilization rates to recommend cost containment strategies.
- Implements policies to ensure compliance with applicable laws and regulations.
- Monitors patient care quality and safety standards in accordance with Joint Commission guidelines.
- Manages daily operations of the hospital, including staffing, scheduling, and resource allocation.
- Develops and maintains a comprehensive budget for hospital operations.
- Reviews billing codes used by providers to maximize reimbursement from insurers.
- Create reports on operational performance metrics such as revenue cycle management data and patient satisfaction scores.
- Provides leadership to ensure that all stakeholders are kept informed about changes in the healthcare industry that could affect their operations or bottom line results.
- Directs and coordinates activities of departments such as medical records, business office, and admissions.
- Resolves customer complaints in a timely manner while maintaining high levels of customer service.
- Facilitates meetings between senior leadership team members to discuss issues related to hospital operations.
Faculty: Business/Healthcare Administration
Southern New Hampshire University
Manchester
01.2014 - Current
- Teach core and advanced courses in management, leadership, organizational behavior, strategic planning, healthcare administration and education.
- Published three peer-reviewed articles; presented at five national/international conferences.
- Serve on key university committees including curriculum, assessment, accreditation and strategic planning.
Chair / Director of Business Programs
Alvin Community College
Alvin
01.2015 - 07.2020
- Oversaw academic operations for seven undergraduate programs with a focus on innovation and career readiness.
- Led curriculum redesign to align with emerging business trends, including digital transformation and data analytics.
- Implemented faculty mentoring program that improved retention and teaching effectiveness.
- Increased student enrollment by 10% over two years through targeted recruitment and program enhancements.
City Registrar/Division Administrator
City of Houston
Houston, TX
03.2005 - 01.2016
- Assisted the Mayor, City Council and Department Director with the efficient management of an annual budget of $1.3 million, revenue of over $3 million and a staff of 35.
- Significantly increased revenue within the division through creative adjustments to processes and services rendered.
- Efficient administrator of several programs and clinics.
- Stringent grant management, project accounting, auditing and public administration procedures.
- Managed all business activities including fiscal and budgetary affairs, record management, human resources, strategic planning, policies, oversight of contractors and vendors and other activities essential to the successful operation of the division.
Manager Graduate Programs, Educ/Medical School
The Ohio State University Medical Center
Columbus, OH
01.2002 - 07.2004
- Extensive knowledge of higher education administration/medical school curriculum.
- Frequent creation and presentation of comprehensive statistical reports.
- Coordinated study abroad, curriculum development, IRB review, accreditation, dual degree completion, research initiatives, counseling, orientation, student and faculty affairs, recruitment, marketing, records, registrar and advising process for graduate programs.
- Developed admissions acceptance and denial review qualification criteria.
- Monitored faculty performance, dissertation research and completion.
Education
Ph.D. - Urban Higher Education Administration
Jackson State University
Jackson, MS12-2017
MBA - Business Administration
Texas Woman's University
Denton, TX12-2010
Bachelor of Arts - Business Administration / Management
Malone University
Canton OH06-2008
Skills
- Academic Leadership & Governance
- Business and Education Program Development
- Accreditation (AACSB, ACBSP, LCME, etc)
- Budget Management & Resource Allocation
- Faculty Recruitment & Development
- Student Retention & Success
- Cross-functional Collaboration
- Industry Partnerships
- Online & Hybrid Learning
- Revenue Cycle Management
- Healthcare Operations
- Conflict Resolution
- Curriculum Development
- Emergency Preparedness
- Risk Mitigation
- Teamwork and Collaboration
Affiliations
- Member, Society for the Advancement of Management (SAM)
- Member, Association for the Study of Higher Education (ASHE)
- Member, American Association of University Administrators (AAUA)
- Member, American Association of Community Colleges (AACC)
- Member, American College of Healthcare Executives (ACHE)
- Current Board Member: Oak Valley College, Rialto, CA
- Current Board Member/Vice President: Lincoln-William Grant Memorial Scholarship Foundation, Covington, KY
Publications and Presentations
“Factors That Contribute to Graduate Student Success”: Guest Speaker, T.A. Marryshow Community College, St. George's, Grenada
“Choosing Curriculum That Ensures Student Achievement”: Guest Speaker, University of the West Indies Trinidad and Tobago
“The Definition of Graduate Student Success”: Guest Speaker, Jackson State University, Jackson, MS
“Does Race Play a Factor in Graduate Student Persistence?” Guest Speaker, National Association of African American Studies
“The Factors That Affect Urban College Student Persistence”: Journal of Intercultural Disciplines
“Emerging Research Methods Related to Graduate Student Success”: Journal of Science and Exploratory Studies
Chief Editor: Journal of Intercultural Disciplines, 2015-2017
References
References available upon request.
Timeline
Hospital Administrator
University of Texas MD Anderson Cancer Center
08.2021 - Current
Chair / Director of Business Programs
Alvin Community College
01.2015 - 07.2020
Faculty: Business/Healthcare Administration
Southern New Hampshire University
01.2014 - Current
City Registrar/Division Administrator
City of Houston
03.2005 - 01.2016
Manager Graduate Programs, Educ/Medical School
The Ohio State University Medical Center
01.2002 - 07.2004
Ph.D. - Urban Higher Education Administration
Jackson State University
MBA - Business Administration
Texas Woman's University
Bachelor of Arts - Business Administration / Management
Malone University
Similar Profiles
Mahesh NandyalaMahesh Nandyala
Postdoctoral Research Fellow at The University of Texas at Austin & The University of Texas MD Anderson Cancer CenterPostdoctoral Research Fellow at The University of Texas at Austin & The University of Texas MD Anderson Cancer Center
Cynthia WilliamsCynthia Williams
Clinical Nurse, Outpatient at University of Texas MD Anderson Cancer CenterClinical Nurse, Outpatient at University of Texas MD Anderson Cancer Center
CLINTON CORALESCLINTON CORALES
Advanced Practice Provider - Hospital Medicine at University of Texas - MD Anderson Cancer CenterAdvanced Practice Provider - Hospital Medicine at University of Texas - MD Anderson Cancer Center
Kimberly LongKimberly Long
Neuroendovascular Interventional Technologist at University of Texas - MD Anderson Cancer CenterNeuroendovascular Interventional Technologist at University of Texas - MD Anderson Cancer Center
VARUN SIMBARAVARUN SIMBARA
Hospital Administrator at Glenfield Mallareddy Brain Heart Hospital, HyderabadHospital Administrator at Glenfield Mallareddy Brain Heart Hospital, Hyderabad