Lisa Alexander
Fort Worth,Texas
Overview
11
11
years of professional experience
Work History
Title Services
Daimler Truck Financial Services
12.2018 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Managed high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Monitored and maintained organized work space, confirming efficient operations.
- Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Developed comprehensive reports, enabling management to make informed decisions based on accurate data analysis.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
Funding
Mercedes-Benz / Cornerstone
06.2016 - 12.2018
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Procurement / Sr. Data Entry
Corvel Corporation
01.2013 - 01.2016
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent duplication or data degradation.
- Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
- Followed established procedures to enter and process data correctly.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Verified accuracy of data entered into system to produce error-free reports.
- Managed and organized documents for data entry tasks.
- Organized, sorted, and checked input data against original documents.
Skills
- Able to respond promptly and efficiently to customer complaints
- Excellent Verbal and Written communication skills
- Excellent problem solution skills
- Good analytical skills
- Excellent active listening skills
- Excellent professionalism when greeting guest and working in office environment
- Able to handle multiple tasks and complete them in a timely manner
- Excellent creative skills needed to create affective training material
- Perform daily task using computer software
- Able to navigate through computer systems
- Created and presented training material for co-workers
- Proficient in Microsoft PowerPoint, Excel, Access, and Windows Software
- Pulled and processed various reports
Volunteer
2018-Present
Working the election polls as a clerk and most recently as a election judge
Timeline
Title Services
Daimler Truck Financial Services
12.2018 - Current
Funding
Mercedes-Benz / Cornerstone
06.2016 - 12.2018
Procurement / Sr. Data Entry
Corvel Corporation
01.2013 - 01.2016