Lisa Alexander
Kankakee,IL
Summary
Experience, compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PATIENT CARE TECHNICIAN
OSF ST. ELIZABETH MEDICAL CENTER
Ottawa, IL
05.2018 - 05.2021
- Assist patients with ambulation and self-care activities
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs and other laboratory tests as directed by physician or RN.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Instructed new employees on proper techniques of performing daily tasks.
CERTIFIED NURSING ASSISTANT
INTERIM HEALTHCARE
Joliet, IL
09.2015 - 09.2019
- Travel to various facilities to work as CNA as facilities require
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
STAFFING COORDINATOR
PRESENCE VILLA FRANSISCAN
Joliet, IL
01.2015 - 08.2017
- Create nurse staffing schedules that adhere to IDHS guidelines; revamped entire schedule system to ensure proper staffing levels
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
- Maintained relationships with current and potential vendors to source candidates for open positions.
- Ensured compliance with federal and state laws related to employment practices.
- Coordinated and planned work shift schedules according to availability.
- Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
- Provided support during new employee interviews and orientations.
- Organized stockroom shelves, racks, bins and drawers in accordance with company policy.
- Managed the loading, unloading, sorting and organizing of goods received from suppliers or distributors.
- Monitored stock levels to ensure adequate supplies are available at all times.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented activities and recorded information in EMR system.
- Answered patient call signals and signal lights to determine patients' needs.
CNA
Sunny Hill Nursing Home Of Will County
Joliet, IL
10.2014 - 08.2015
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
Education
MBA - Legal Studies
NORTHCENTRAL UNIVERSITY
San Francisco, CA07.2020
BACHELOR OF ARTS - Psychology
ASHFORD UNIVERSITY
01.2013
Skills
- Patient Observation
- Emergency Response
- ADL support
- Vital signs monitoring
- Restocking supplies
- Acute and rehabilitative care
- Infection control standards
Related Experience
- PATIENT CARE TECHNICIAN, OSF ST. ELIZABETH MEDICAL CENTER, 05/2018, CURRENT, Assist patients with ambulation and self-care activities, Maintain patient confidentiality per HIPPA guidelines and facility policy, Report suspicions of abuse/neglect to appropriate resource, Take patient vital signs, blood glucose levels and communicate abnormalities to appropriate Registered Nurse, Communicate effectively with co-workers and patients of all dispositions
- CERTIFIED NURSING ASSISTANT, INTERIM HEALTHCARE, 09/2015, CURRENT, Travel to various facilities to work as CNA as facilities require, Assist patients with self-care activities, ambulation, range of motion, Take patient vital signs and communicate with RN
- STAFFING COORDINATOR, PRESENCE VILLA FRANSISCAN, 01/2015, 08/2017, Create nurse staffing schedules that adhere to IDHS guidelines; revamped entire schedule system to ensure proper staffing levels, Maintain Kronos, vacation requests, call-offs; communicate with local nurse staffing agencies to fill gaps as needed, Order supplies for facility and maintain appropriate levels for each individual unit as determined by patient needs and acuity, Communicate with administrator/nurse managers regarding current staffing and how to solve dilemmas, Conduct Archangel rounding on patients; receive feedback and communicate with nursing staff
Skills Abilities
15 years experience in a management position. Proficient in leadership styles, conflict resolution, and administrative duties, Able to effectively communicate and act as mediator between conflicting parties in the work environment and help individuals work through personal situations, Proficient in Microsoft/Apple applications, EPIC software, Meditech, AHT software, Kronos, and online court filing applications, Legal Server
Volunteer Experience
- CASA LaSalle County, Court Appointed Special Advocate, 03/2019, CURRENT, Promote best-interests of abused/neglected children, Communicate with resources to obtain confidential information, Monitor plan compliance, Prepare court reports
- Prairie State Legal Services, Volunteer, 04/2019, CURRENT, Maintain Legal Server database
Certification
- CNA 2014 - Current
- BLS 2023 - 2025
Timeline
PATIENT CARE TECHNICIAN
OSF ST. ELIZABETH MEDICAL CENTER
05.2018 - 05.2021
CERTIFIED NURSING ASSISTANT
INTERIM HEALTHCARE
09.2015 - 09.2019
STAFFING COORDINATOR
PRESENCE VILLA FRANSISCAN
01.2015 - 08.2017
CNA
Sunny Hill Nursing Home Of Will County
10.2014 - 08.2015
MBA - Legal Studies
NORTHCENTRAL UNIVERSITY
BACHELOR OF ARTS - Psychology
ASHFORD UNIVERSITY
- CNA 2014 - Current
- BLS 2023 - 2025
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