LISA ALEXANDER
Pomona
Summary
Registered Alcohol and Drug Abuse Counselor, focused on connecting with clients and motivating them to develop healthy coping mechanisms. Goal: To secure a position where I can utilize my previous experience and current education to contribute to the organization.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Intern Counselor
Social Model Recovery
Covina, CA
01.2018 - Current
- Facilitated individual and group counseling sessions to support client recovery efforts.
- Developed and implemented treatment plans tailored to clients' needs and goals.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Monitored client progress, adjusting interventions to promote effective outcomes.
- Provided crisis intervention support, ensuring client safety and well-being.
- Educated clients on coping strategies and life skills for sustained recovery.
- Maintained accurate documentation of client interactions and treatment plans.
- Established strong working relationships with colleagues through effective collaboration on shared cases.
- Completed thorough assessments to determine client needs and establish goals for treatment success.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Registered Dental Assistant
Walnut Grove Dental
Ontario, CA
03.1992 - 02.2019
- Utilize EagleSoft Program
- Provide chair-side assistance to dentist in the performance of dental procedures.
- Prepare, sterilize, and organize dental supply and dental equipment according to OSHA and Clinic Standards.
- Set-up trays for procedures.
- Digital and panoramic scanning of dental X-ray
- Develop and process dental radiographs
- Assists in the monitoring and maintenance of radiation safety procedures and protocols.
- Order and maintain inventory of dental clinic supplies.
- Interacts with and process dental clinic patients.
- Perform telephone triage and conducts patient interviews.
- Maintains dental laboratory slips.
- Create and maintain dental records in accordance with established protocol and procedures.
- Assists in monthly reporting and quality improvement activities.
- Perform miscellaneous job-related duties as assigned by Doctor.
Dental Hygiene Admission Advisor
San Joaquin Valley College
Ontario, CA
01.2005 - 02.2017
- Inspired students to translate their academic interests into the real world by taking positive actions.
- Communicated with the registrar’s office to review and process requests for requirements waivers.
- Counseled undergraduates in regard to educational and professional goals.
- Organized recruitment and admission events for prospective students.
- Maintained strong ties with alumni to foster long-term philanthropic support with the school.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Planned meetings and prepared conference rooms.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Designed electronic file systems and maintained electronic and paper files.
Dental Hygiene Clinic Front Office Manager
San Joaquin Valley College
Rancho Cucamonga, CA
05.2002 - 01.2005
- Manage staff and maintain a professional office environment in a college setting
- Assist Program Co-Director with maintenance of department and student records
- Assist Program Co-Director with faculty and student communication
- Distribution of memos, schedules, announcements
- Assists Program Co-Director with special projects (i.e., graduate surveys)
- Assist Program Co-Director with department events
- Department meetings, pinning ceremonies and student orientations
- Assist Clinic Manager with dental assisting duties
- Prepares and organizes tray set-ups and equipment for use in the dental hygiene clinic assists students in providing dental hygiene therapy as needed
- Translates as needed for Spanish speaking patients (if bilingual)
- Supervises, trains, manages, and evaluates students on rotation as clinic assistants, sterilization assistants and x-ray assistants
- Assist with patient records and clinic performance evaluations and other forms
- Attend all department meetings as required Performs other duties as assigned
- Present treatment planning information and finance options to patients
- Follow up on accounts receivables and pending insurance claims
- Handle and organize office communication/ communicate vendors and clients
- Greet patients, answer phones as needed
- Scheduling patient appointments and managing calendar (s)
- Model Professional phone etiquette-
- Stock and order office supplies
Education
Bachelor of Arts - Psychology / Sociology
Brandman University
Irvine, CA05.2015
Drug & Alcohol Counselor - Addiction Studies
Health Staff
Ontario, CA05.2018
Meditative Practices - Mindfulness Studies
University of The West
Rosemead, CA04.2025
No Degree - Cardiopulmonary Resuscitation (CPR)
National CPR Foundation
Las Vegas, NV04.2027
Skills
- Technology and office equipment proficient
- MS Office Suite Proficient
- Strong Interpersonal Communication
- Advise individuals on personal, educational and career goals
- Organize activities, prioritize to meet established goals
- DSM-IV knowledge
- Coordinate Community Resources
- Participate in development of student goals and retention
- Coordinate and conduct group presentations
- Skilled mediator
- Conflict resolution training
- Outreach Programming
- Prepare reports and manage data base system
- Treatment Planning
- Building rapport
- Individual counseling
- Crisis intervention
- Individual and group therapy
- Substance abuse counseling
- Cultural sensitivity
- Motivational interviewing
Certification
- Bachelor of Arts, Psychology minor in Sociology
- Chapman University — Orange, CA, United States
- Graduated Cum Laude
- Associate of Arts, Psychology
- Chaffey College — Rancho Cucamonga, CA, USA
- Registered Dental Assistant
- Regional Occupation Program — Upland, CA, USA 2002
Languages
Spanish
Limited Working
Timeline
Intern Counselor
Social Model Recovery
01.2018 - Current
Dental Hygiene Admission Advisor
San Joaquin Valley College
01.2005 - 02.2017
Dental Hygiene Clinic Front Office Manager
San Joaquin Valley College
05.2002 - 01.2005
Registered Dental Assistant
Walnut Grove Dental
03.1992 - 02.2019
Bachelor of Arts - Psychology / Sociology
Brandman University
Drug & Alcohol Counselor - Addiction Studies
Health Staff
Meditative Practices - Mindfulness Studies
University of The West
No Degree - Cardiopulmonary Resuscitation (CPR)
National CPR Foundation