Lisa Ambrose
Greensboro,North Carolina
Summary
Safety Officer, ensuring security of facility staff and visitors. Demonstrated ability to learn new procedures and policies. Uses defensive tactics within strict guidelines. Experienced in emergency response, including evaluation procedures. Excellent listening and customer service skills.
Overview
8
8
years of professional experience
Work History
Security Officer
Sunstates Security
Greensboro, NC
01.2019 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Checked identification of all persons entering and exiting facility
- Resolved complaints and issues involving both guests and employees
- Permitted entry with escort for approved persons into secure locations
Security Officer
G4S Secure Solutions
Greensboro, NA
11.2017 - 01.2019
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Security Officer
G4S Secure Solutions
Greensboro, NC
03.2016 - 11.2017
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
Education
Bachelor of Arts - Criminal Justice
ITT Technical Institute - Indianapolis
Indianapolis, IN05.1990
Skills
- MS Office proficiency
- Communication skills
- Superior customer service
- Conflict resolution techniques
- Security Guard License
- Relationship building and management
Timeline
Security Officer
Sunstates Security
01.2019 - Current
Security Officer
G4S Secure Solutions
11.2017 - 01.2019
Security Officer
G4S Secure Solutions
03.2016 - 11.2017
Bachelor of Arts - Criminal Justice
ITT Technical Institute - Indianapolis