Lisa Ancheta Echols
Cologne,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Customer Service / Sales
JCPenney
06.2012 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Provided exceptional support for new employees, conducting thorough training on company policies and procedures.
- Boosted sales through effective product recommendations tailored to individual customer needs.
- Developed strong rapport with customers, fostering loyalty and repeat business through attentive service.
- Contributed to positive team atmosphere by actively supporting colleagues during peak times or absences.
P/T Assistant Manager
Tuesday Morning
08.2017 - 01.2023
- Managed multiple projects simultaneously while ensuring timely completion of each within allocated resources.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Science - Business
Anoka Ramsey Community College
Coon Rapids MNSkills
- Goal-Oriented
- Positive Customer Engagement
- Merchandising and Display
- Product and Service Sales
Timeline
P/T Assistant Manager
Tuesday Morning
08.2017 - 01.2023
Customer Service / Sales
JCPenney
06.2012 - Current
Associate of Science - Business
Anoka Ramsey Community College