Lisa Anderson
Minneapolis,MN
Summary
Accountable Chef Manager successful building effective culinary staff. Interested in promoting positive kitchen environments and willing to pitch in and help with tasks. Background working in catering and fine dining establishments. Accomplished Caterer with 25 Years of comprehensive experience working in food service industry. Adept at strictly monitoring kitchen activities and meeting health code standards. Specialties in American and Family Style cuisine. Strong organizational, leadership and management skills. Experienced Caterer successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 30 Years of progressive leadership experience. Enthusiastic Driver/ Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Logistics and training in Operations. Motivated to learn, grow and excel in Transportation. Experience Home Health Aide with over 10 Years of experience in Personal Care Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Logistic position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Transportation position. Ready to help team achieve company goals. Reliable and bilingual individual with the expertise needed to succeed in fast-paced settings. A true professional promoting a career spanning over 20 years in the catering industry in various roles, including Chef Manager. Accomplished Chef with 20 years of comprehensive experience working in catering industry. Adept at strictly monitoring kitchen activities and meeting health code standards. Specialties in American and Family Style cuisine. Strong organizational, leadership and management skills. Accountable Chef Manager successful building effective culinary staff. Interested in promoting positive kitchen environments and willing to pitch in and help with tasks. Background working in catering industry.
Overview
49
49
years of professional experience
Work History
Cook Manager
Divine Intervention
ST Paul, MINNESOTA
11.2020 - Current
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Instituted positive kitchen atmosphere for all staffers through effective communication, consistent training and Instruction.
- Developed new culinary programs that increased customer satisfaction and operational excellence levels.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
- Helped general management develop prices based on inventory costs and portion sizes.
- Increased kitchen efficiency 100% by streamlining processes, reducing waste and mentoring team members on proper procedures.
Event Coordinator
Youth And Families Determined To Succeed
Minneapolis, MN
06.2020 - Current
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed 100 event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Planned 50 large-scale events such as trade shows, conferences, and meetings.
- Organized, coordinated and deployed Health Fairs, and State and Regional Track and Field Meets while focusing on delivering superior customer service.
- Selected and ordered décor and event materials.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
- Interviewed 50 clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Delivered smooth training execution by coordinating site selection, marketing, event management and follow-up.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Cut costs and doubled Revenue by 100% delivering effective marketing strategies to optimize outreach.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes
- Consulted with customers to determine objectives and requirements for events
- Reviewed event bills to confirm accuracy and approve payment
- Evaluated and selected service providers and vendors according to customer requirements
Home Health Aide
Carefocus
ST Paul, MINNESOTA
01.2010 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Supervised daily activities and provided assistance to staff.
- Traveled to clients' homes to complete healthcare services and promote continuity of care
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
- Provided mobility assistance such as walking and regular exercising
Enterprise Account Associate
United Parcel Service, UPS
Minneapolis, MN
04.1987 - 03.2020
- Proved track record of managing, selling and developing relationships with strategic merchants.
- Answered customer emails, chats and telephone calls to respond to questions, provide details and resolve concerns.
- Sharpened skills by obtaining required continuing education credits and attending training to keep updated on legislative and industry changes.
- Deployed meticulous organization skills by assisting in coordination of client deliverables.
- Scheduled deliveries, monitored progress and coordinated with shipping companies.
- Worked with products, oversaw revenue management and facilitated outreach to key stakeholders, helping drive business.
- Maintained detailed documentation using TEAMS and Excel .
- Effectively secured and negotiated over 100 contracts with high-value clients in collaboration with Enterprise Account Managers .
- Assisted company administrators with accessing and viewing available reports.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Input financial data and produced reports using TEAMS.
- Maintained relationships with vendors and managed invoices for Enterprise Accounts.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Utilized UPS WorldShip and UPS Campus ship to analyze, store and record company financial information.
- Reviewed account documentation for over 1000 accounts, rectified issues and contacted vendors about account changes.
- Used TEAMS to accurately manage over 1000 accounts worth $1M.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Proved successful working within tight deadlines and fast-paced atmosphere
- Demonstrated respect, friendliness and willingness to help wherever needed
- Carried out day-to-day duties accurately and efficiently
- Prepared variety of different written communications, reports and documents
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Developed team communications and information for meetings
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Improved operations through consistent hard work and dedication
- Developed and maintained courteous and effective working relationships
- Successfully maintained clean, valid driver's license and access to reliable transportation
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Maintained excellent attendance record, consistently arriving to work on time
Education
Diploma - Catering
Penn Foster Career School
Scranton, PA06.2008
Bachelor of Science - Business Administration
University of Minnesota - Twin Cities
Minneapolis, MN06.1994
Associate of Science - Marketing
National University
St Paul06.1992
Skills
- Food Preparing, Plating and Presentation
- Disciplinary Action
- Investigating Complaints
- Product Availability
Websites
Timeline
Cook Manager
Divine Intervention
11.2020 - Current
Event Coordinator
Youth And Families Determined To Succeed
06.2020 - Current
Home Health Aide
Carefocus
01.2010 - Current
Enterprise Account Associate
United Parcel Service, UPS
04.1987 - 03.2020
Diploma - Catering
Penn Foster Career School
Bachelor of Science - Business Administration
University of Minnesota - Twin Cities
Associate of Science - Marketing
National University
Similar Profiles
Phong PhamPhong Pham
Mental Health Specialist at Divine Intervention RehabilitationMental Health Specialist at Divine Intervention Rehabilitation
Abigail Sona WilliamsAbigail Sona Williams
first-year teacher at Divine Prepotory Intervention Private schoolfirst-year teacher at Divine Prepotory Intervention Private school
Michelle OppongMichelle Oppong
Crisis Specialist at Screening & Crisis Intervention ProgramCrisis Specialist at Screening & Crisis Intervention Program