Hi, I’m
LISA ANDERSON
Middleburg,FL
Summary
Solution-focused leader with the ability to analyze complex business initiatives and translate them into winning, executable strategies. Possesses the ability to analyze complex business initiatives and translate them into winning, executable strategies. Expertise lies in transforming, developing, and implementing business processes and applications to automate systems, resulting in increased productivity, cost efficiency, and continuous improvement. Highly adaptable to changes in priorities and excels at managing multiple assignments simultaneously while ensuring meticulous attention to detail. Leadership skills consistently recognized for excellence. Specific expertise includes organizational design and build, strategic and operational planning, business process management, technology strategy evaluation and analysis, application development and implementation, supplier and vendor management, project management, process improvement, and operational efficiencies.
Overview
15
years of professional experience
Work History
GuideWell, Florida Blue
Product Manager
12.2023 - Current
Job overview
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Coordinated project planning and execution with team members and team leads.
- Coordinated design meetings and decisions with internal departments and teams.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Maintained positive vendor relations to build strong partnerships.
GUIDEWELL CONNECT
Sr. Manager Technology Platforms
01.2018 - 01.2023
Job overview
- Implemented and standardized business process development, operational improvements, product development, and client deliverables
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Recommended and implemented successful strategies to maximize revenue.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
GUIDEWELL CONNECT
Sr. Manager Capability Development | Continuous Improvement
01.2016 - 01.2018
Job overview
- Identified value opportunities to exploit product for maximum business effectiveness.
- Advised management, business and technical staff on solutions using specific domains or technology.
- Researched and adopted new technologies to add value to existing offerings.
- Designed support structure needed to confirm scalable application rollouts.
- Enhanced interfaces to promote better functionality for users.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
FLORIDA BLUE
Sr. IT Business System Analyst
01.2014 - 01.2016
Job overview
- Organized system operating procedures to strengthen controls.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Enhanced interfaces to promote better functionality for users.
- Collected, defined and analyzed business requirements.
- Helped deploy system enhancements to improve field operations.
- Created and maintained standard operating procedures governing system functions and features.
- Improved systems with addition of new features and infrastructure.
- Developed and communicated project status updates identifying key tasks that would eliminate or reduce redundancies, maximize effectiveness and efficiencies resulting in project deliverables implemented within budget and ahead of schedule.
FLORIDA BLUE
Sr. Salesforce Lead and IT Business Analyst V
01.2010 - 01.2014
Job overview
- Create customized, easy to use tools that integrate technology with business operations
- Implemented business intelligence solutions to increase operational efficiency.
- Surveyed clients to ascertain requirements and expectations for product.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to identify business needs and data sources.
- Developed complex dashboard and reporting tools to track business performance metrics.
Education
St. Johns State College, Orange Park, FL
Coursework toward Associate of Arts (AA), Business Administration and Management
Skills
- Teamwork and Collaboration
- Talent Development
- End to End Feature Delivery
- Requirements Building
- Project Planning
- Project Management
- Technical acumen
- Vendor Management
- Strategic Planning
- Operations Planning
- Cross-Functional Collaboration
- Organizational improvement
- Operations Management
Professional Development
- Understanding Emotional Intelligence
- Consultancy Skills Technical Professionals
- Crucial Conversations (People Managers)
- 7 Habits for Managers
- Vendor Manager Compliance Training
- Six Sigma Orange Belt Business Analyst Certification
- SnagIt Certified
- SAFe 6 Product Owner/Product Manager Certified
Timeline
Product Manager
GuideWell, Florida Blue
12.2023 - Current
Sr. Manager Technology Platforms
GUIDEWELL CONNECT
01.2018 - 01.2023
Sr. Manager Capability Development | Continuous Improvement
GUIDEWELL CONNECT
01.2016 - 01.2018
Sr. IT Business System Analyst
FLORIDA BLUE
01.2014 - 01.2016
Sr. Salesforce Lead and IT Business Analyst V
FLORIDA BLUE
01.2010 - 01.2014
St. Johns State College
Coursework toward Associate of Arts (AA), Business Administration and Management
Similar Profiles
Yasmeen MooreYasmeen Moore
Sales Concierge at GuideWell, Florida BlueSales Concierge at GuideWell, Florida Blue
Marie NormanMarie Norman
Community Specialist at Guidewell/ Florida BlueCommunity Specialist at Guidewell/ Florida Blue
Brett McAdamsBrett McAdams
Software Engineer at GuideWell, Florida BlueSoftware Engineer at GuideWell, Florida Blue