Lisa Anderson
Grand Prairie,TX
Summary
Dynamic compliance professional with extensive experience in contract and project management, regulatory adherence, and process enhancement. Adept at identifying and resolving compliance issues, improving workflow efficiency, and collaborating across teams to drive business success. Recognized for strong analytical thinking, attention to detail, and ability to manage multiple priorities effectively.
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Physician Contracting Analyst
Texas Health Resources
11.2016 - Current
- Provided education to patients regarding disease prevention, lifestyle modifications and self-care techniques.
- Ordered laboratory tests, imaging studies, diagnostic procedures and other treatments as needed.
- Demonstrated strong interpersonal and communication skills when interacting with patients and families.
- Utilized critical thinking skills to assess the medical needs of patients and develop appropriate treatment plans.
- Identified and resolved data discrepancies to ensure accuracy.
- Collaborated closely with cross-functional teams, including sales, marketing, finance, engineering and operations.
- Helped design, document and maintain system processes.
- Conducted ad-hoc analysis to support business inquiries.
- Provided analytical support for strategic initiatives and projects.
- Supported decision-making processes by providing data-driven insights.
- Administered and created training and awareness presentations or materials.
- Provided training and support to team members on data analysis tools and techniques.
- Conducted variance analysis to explain deviations from expected results.
- Maintained data integrity and accuracy throughout analysis process.
- Created or maintained database of customer accounts.
- Analyzed corporate intelligence data to identify trends and patterns.
- Prepared reports to summarize operational results and financial performance.
- Collaborated with IT teams to optimize data collection and storage processes.
- Recommended improvements in security systems or procedures.
- Generated forecasts and projections based on historical data.
- Conducted data analysis to identify trends and insights.
- Identified ways to improve efficiency in operations and implemented process changes.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Participated in ongoing training to enhance own job skills and knowledge.
Senior Administrative Assistant
Texas Health Resources
03.2014 - 10.2016
- Resolved issues, escalating major conflicts and concerns to appropriate personnel.
- Facilitated interdepartmental mailings by preparing envelopes and packages for mailing or courier service delivery.
- Used Microsoft Office Suite to create and revise documents and presentations.
- Established professional and collaborative working relationships with company associates and external parties.
- Maintained scheduling and event calendars.
- Created presentations using Microsoft Office Suite applications for company events or meetings.
- Typed and distributed meeting notes and routine correspondence.
- Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs.
- Maintained timekeeping information and submitted and processed payroll.
Sr. Administrative Assistant to COO & CFO of texas health physicians group
Texas Health Resources
04.2009 - 03.2014
- Manage schedules, travel requirements and expense reporting for all departments supported
- Coordinate board and committee meetings to include agendas, resolutions and minutes
- Manage employee appreciation budget of $10K annually
- Assist with space planning for facility and management of vendors
- Equipment management for all practices to include upgrading of EMR equipment
- Department liaison for payroll
- Project lead for contract database management
- Support for day to day business operations
- Liaison between COO/CFO and others including internal and external contacts
- Back-up to Administrative Assistant to President/CEO
- Accomplishments: Successful implementation of process for equipment ordering and vendor management
- Successful consolidation of office move from Dallas/Arlington to Euless
- Committee Co-Chair for event planning and communication, projects were delivered on time and within budget.
Executive Assistant to FVP of Operations
JP Morgan Chase / WaMu
05.2005 - 04.2009
- Manage schedules, travel requirements (domestic and international) and expense reporting for all departments supported
- Coordinate weekly staff meetings and bi-monthly Site Leadership meeting to include agendas and minutes
- Manage employee appreciation budget of $10K annually
- Assist with space planning for facility of 1,200 employees
- Integral part of local contribution for national recognition program
- Compiled critical information for federal regulatory events such as OTS (Office of Thrift Security)
- Member of Safety Team (Floor Warden) for site
- Accomplishments: Reduced travel and employee recognition departmental expenses by 10%
- Successful consolidation for new hire/termination database for offshore contractors
- Proactively shared best practices that enhanced education among administrative peers
- Committee Chair for site event planning and communication, projects were delivered on time and within budget.
Administrative Assistant to SVP of HR & Recruiting
JP Morgan Chase / WaMu
05.2005 - 02.2006
- Manage schedules, travel requirements expense reporting, and recruitment requisitions
- Coordinated monthly Employee Relations Trend/Status reports and recorded attendance for all departments supported
- Accomplishments: Successfully implemented new procedure for new hire requisition to maximize time required for approvals
- Committee member for event planning, projects were delivered on time and within budget.
Education
Associate of Arts - Business Management
Northwood University
Skills
- Project Management
- Process Improvement
- Trend forecasting
- Regulatory Compliance
- Process enhancement
- Issue Identification
- Workflow Analysis
- Report Preparation
- Audit Support
- System Analysis
- Information Gathering
- Documentation And Reporting
- Corrective Action Planning
- Business Operations Analysis
- Financial Accountability
- Deadline Adherence
- Financial Management
- Analytical Thinking
- Risk Analysis
- Account Reconciliation
- Compliance Analysis
- Relaying Complex Information
- Team Collaboration and Leadership
- Data Integrity Assurance
- Multiple Priorities Management
- Continuous Improvement
- Business Intelligence
- Data Processing
- Process Improvements
- Critical Thinking
- Decision Making
- Problem Solving
- Attention to Detail
- Data Analysis
- Adaptability
- Risk Assessment
References
References available upon request
AREASOFFOCUS
- Administrative support
- Communication facilitator
- Customer Service
Certification
- [Area of certification], [Company Name] - [Timeframe]
Timeline
Physician Contracting Analyst
Texas Health Resources
11.2016 - Current
Senior Administrative Assistant
Texas Health Resources
03.2014 - 10.2016
Sr. Administrative Assistant to COO & CFO of texas health physicians group
Texas Health Resources
04.2009 - 03.2014
Executive Assistant to FVP of Operations
JP Morgan Chase / WaMu
05.2005 - 04.2009
Administrative Assistant to SVP of HR & Recruiting
JP Morgan Chase / WaMu
05.2005 - 02.2006
Associate of Arts - Business Management
Northwood University
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