Lisa Magdaleno
Jamestown,CA
Summary
Strategic Scheduling Manager with strong administrative and clerical skills. Recognized as top performer loan document signing schedule management. Adept at overseeing scheduling processes and managing teams. Accurate and thorough with exceptional work ethic.
Overview
15
15
years of professional experience
Work History
Scheduling Manager
Notaries Express, LLC
11.2008 - Current
- Received and screened phone calls and emails.
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Confirmed notary appointments via telephone to inform of appropriate preparations needed prior to signing loan docs.
- Coordinated primary staff and notary schedules to guarantee optimum duty coverage.
- Use Notary Manager Pro to maintain and update notary/client database and records.
- Conducted meetings to update management and staff members on progress.
- Served as central point of contact for all outside clients.
- Organized files developed spreadsheets and scanned documents for.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
- Scheduled loan document signing services for over 1000 escrow clients.
Education
Associate of Science - Dental Assisting
Western Career College
Pleasant Hill, CA03.2000
GED -
College Park High School
Pleasant Hill, CA05.1998
Skills
- Information Protection
- Supply Management Expertise
- Set Goals
- Documentation Skills
- Valiant Scheduling Program
- Project Management
- Effective Multitasking
- Service Scheduling
- Information Updates
- Strategic Planning
- Office Management
- Conflict Resolution
- Inquiry Requests
- Daily Timekeeping
- Schedule Management
- Telephone Etiquette
- Customer Relationship Management
- Microsoft Office
- Document Organization
- Critical Thinking
- Staff Training
- Attention to Detail
- Employee Scheduling
Timeline
Scheduling Manager
Notaries Express, LLC
11.2008 - Current
Associate of Science - Dental Assisting
Western Career College
GED -
College Park High School
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