Lisa Andrade
Swansea
Summary
Dedicated HR Specialist with 11 years of specialized experience. Demonstrates strong customer service and teamwork skills, detail-oriented, and proven ability to quickly adapt to new environments and multitask. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Human Resources Business Partner
Department of Energy
09.2024 - Current
- Provided HR customer service to both employees and supervisors on inquiries including benefits, retirements, pay issues, and military leave.
- Processed a variety of personnel actions including promotions, reassignments, separations, disciplinary actions using federal automated systems.
- Provided guidance to selecting officials on recruitment methods, retention strategies and incentives, as well as special hiring programs including Veterans and Schedule A appointments.
- Oversaw and managed on-boarding processes for new, transferred, and promoted employees.
- Presented briefs and training tools to supervisors and employees on agency policies and programs.
- Worked collaboratively with internal teams including travel, labor and employee relations, payroll, and legal to resolve employee issues.
- Developed written standard operating procedures on internal HR processes and procedures.
- Conducted weekly partnership meeting with the customers to provide HR Advisory and hiring metrics.
- Reviewed hiring packages, offer letters, and vacancy announcements to ensure the accuracy of position requirements, salary, area of consideration, and conditions of employment.
Lead Human Resources Specialist
Naval Undersea Warfare Center
05.2014 - 09.2024
- HR lead for a team of HR Specialists and Assistants.
- Provided expert advice and counsel to all levels of management in a matrix hierarchy regarding laws, rules, and federal regulations.
- Provided HR support and customer service to employees and supervisors on various topics including benefits, pay and leave inquiries, and separations and retirements.
- Mentored the HR team including developing training plans, knowledge forums and individual mentoring sessions.
- Utilized federal HR systems to process personnel actions, extract HR metrics and data, and to create and expedite job offers to selected applicants.
- Worked collaboratively with selecting officials on recruitment and retention strategies.
- Completed recruitment packages including position classification, applicant qualifications, hiring authorities and pay setting determination.
- Engaged in weekly partnership meetings with the customers to provide HR advisory services and hiring reports.
- Developed written standard operating procedures outlining HR policies and procedures.
- Approved vacancy announcements before being released on USAJOBS.gov to ensure accuracy of position requirements, areas of consideration, correct salary tables, and conditions of employment.
- Conducted briefs to supervisors including Navy Propel New Supervisor Training.
- Provided supervisory coverage for the Staffing and Classification Supervisor.
- Collaborated with internal teams including travel, labor and employee relations, payroll, and the office of civilian HR to resolve employee issues.
- Participated in recruitment events by reviewing qualifications and professional requirements for potential new employees and making them on the spot offers.
- Communicated with potential candidates about the organization and its mission to include pay, benefits, and internal opportunities for growth.
- Providing mentoring to internal employees interesting in growing in the organization and moving to different departments.
- Initiating drug testing and security requirements.
Education
Medical Administrative Assistant
Bristol Community College
Fall River, MA05-2015
Skills
- Policy implementation
- Organization
- Multitasking Abilities
- Attention to detail
- Hiring and retention strategies
- Proficient in MS Outlook, Word, Excel, PowerPoint
- Recruitment expertise
- Excellent customer service skills
Accomplishments
- Lead HR Specialist tasked with creating the New Hire Employee Orientation for onboarding during COVID (while directed to work from home).
- Customer service recognition awarded from the Office of Civilian Personnel.
Timeline
Human Resources Business Partner
Department of Energy
09.2024 - Current
Lead Human Resources Specialist
Naval Undersea Warfare Center
05.2014 - 09.2024
Medical Administrative Assistant
Bristol Community College
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