Summary
Overview
Work History
Education
Skills
Ciscoprofile
Timeline
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Lisa Andrews

Lisa Andrews

Mansfield,TX

Summary

Self-directed and resourceful Chief of Staff with 20 years of experience successfully organizing, managing and delivering cross-functional projects. Influences and guides at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent influencer and relationship builder with growth mindset and strong communications skills to summarize and present topics effectively to wide audience.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.


Organized and efficient Chief of Staff supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership.


Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.


Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.


Overview

21
21
years of professional experience

Work History

Chief of Staff, Strategy & Planning Mgr.

Cisco
01.2021 - Current
  • Developed strategic plans with measurable goals, leading to significant company growth.
  • Increased employee satisfaction levels by addressing concerns proactively through listening sessions and regular feedback mechanisms.
  • Facilitated effective collaboration between internal teams while maintaining clear lines of communication throughout the organization.
  • Conducted comprehensive risk assessments for various projects, mitigating potential issues before they arose.
  • Streamlined executive decision-making processes for improved organizational performance.
  • Explained policies and procedures to office staff to promote understanding.
  • Oversaw projects to completion and measured results.
  • Negotiated high-value contracts, resulting in cost savings and improved partnerships.
  • Championed diversity and inclusion initiatives, creating a more inclusive work environment for all employees.
  • Coordinated company-wide events and meetings to promote employee engagement and recognition.
  • Track vulnerabilities by creating a Plan of Action and Milestones (POA&M)
  • Improved overall efficiency with streamlined scheduling processes, reducing time spent on administrative tasks.
  • Mediated conflicts between departments or individuals, fostering a positive workplace culture focused on teamwork and respect.
  • Oversaw budgeting and financial planning, optimizing resource allocation and expenditure control.
  • Established strong relationships with key stakeholders, fostering collaboration and trust.
  • Served as a trusted advisor to the VP of Compliance, providing insightful analysis on critical business issues.
  • Ensured regulatory compliance across all divisions by developing thorough policies and procedures.
  • Implemented performance metrics to evaluate team effectiveness, driving continuous improvement efforts.
  • Supervised and led office employees to meet team and individual goals.
  • Maintained and enhanced partnerships with key stakeholders.
  • Supervised staff and participated in hiring, training and performance evaluations to establish and enforce policies and procedures for business functions.
  • Served as a trusted advisor to the VP, providing insightful analysis on critical business issues.

IT Program Manager – Centralized Services

Cisco
01.2020 - 01.2021
  • Collaboration with key stakeholder groups to influence the development and execution of long-term strategic and operational roadmaps.
  • Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
  • Streamlined resource allocation, ensuring optimal utilization of personnel and equipment throughout projects.
  • Championed change management initiatives, effectively transitioning staff members into new technologies and procedures.
  • Mentored junior team members, empowering them to take on leadership roles within the organization.
  • Optimized IT program efficiency by implementing Agile methodologies and streamlining project management processes.
  • Collaboration with cross-functional teams to develop innovative solutions that addressed complex business challenges.
  • Enhanced team collaboration with the introduction of communication tools and regular status meetings.
  • Conducted thorough post-project evaluations to identify areas for improvement in future initiatives.
  • Spearheaded continuous improvement efforts across IT programs, leading to increased productivity and overall operational efficiency.
  • Negotiated contracts with vendors for cost-effective solutions without compromising on quality or performance.

Project Manager – Office of the CTO

Cisco Security Business Group
01.2018 - 01.2020
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Owned CTO KPIs, issue-tracking workflow modifications, change support tooling, and/or identify business opportunities.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.

TECHNICAL OPERATIONS PROJECT MANAGER

Whitlock
01.2017 - 01.2018
  • Run monthly budgeting meetings for the Pacific Northwest Region
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Advanced level project control support to assigned projects, track, update, and report contract and project progress for cost, schedule, and scope.

Senior Construction Project Manager

SOUND TRANSIT
01.2010 - 01.2017
  • Maintained schedules to meet key milestones at every project phase.
  • Scheduling, tracking, and managing consultants of 14 miles of Light Rail Design and Construction
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Managed multiple concurrent projects, ensuring smooth coordination of resources and timely execution of tasks.
  • Developed strong relationships with clients by maintaining open lines of communication and providing regular updates on project status.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.

SENIOR BUSINESS ADMINISTRATOR

MICROSOFT
10.2003 - 04.2009
  • Partner with the VP of the Entertainment and devices division to drive operating performance & champion strategic initiatives within the organization
  • Contributed to economic success by participating in budgeting process.
  • Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
  • Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
  • Reduced errors in accounting and financial reporting by modifying current processes.
  • Coordinated travel arrangements for staff members.
  • Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
  • Streamlined office processes by implementing new project management software and training staff on its usage.
  • Processed employee expense reports quickly to prevent delays in payouts.
  • Increased employee satisfaction rates through development of recognition programs that rewarded hard work.

Education

BS- Business Administration -

Drake University

Project Management Professional -

Project Management Institute

Skills

  • Organizational Development
  • Collaborative mindset
  • V2MOM (Vision, Values, Methods, Obstacles, Measures)
  • Workboard Administrator
  • Workday Administrator
  • Project Management
  • Effective Communication
  • Hiring and Terminations
  • Performance Evaluations
  • SharePoint (Administrator)
  • MS Office Suite
  • Agile
  • Microsoft Office
  • Budget Planning
  • Process Improvement

Ciscoprofile

Next Generation Leader, Driving & Influencing Change, Adaptive Strategic Execution Program

Timeline

Chief of Staff, Strategy & Planning Mgr.

Cisco
01.2021 - Current

IT Program Manager – Centralized Services

Cisco
01.2020 - 01.2021

Project Manager – Office of the CTO

Cisco Security Business Group
01.2018 - 01.2020

TECHNICAL OPERATIONS PROJECT MANAGER

Whitlock
01.2017 - 01.2018

Senior Construction Project Manager

SOUND TRANSIT
01.2010 - 01.2017

SENIOR BUSINESS ADMINISTRATOR

MICROSOFT
10.2003 - 04.2009

BS- Business Administration -

Drake University

Project Management Professional -

Project Management Institute

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Lisa Andrews