Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lisa Andriuolo

New Windsor

Summary

Dynamic young professional seeking a career change to safety enforcement. Equipped with a diverse skill set seen through past experiences of excelling in operations management and team leadership. Recognized for enhancing customer service standards and training staff effectively. Skilled in conflict resolution and compliance adherence, I thrive in fast-paced environments, driving success through adaptability and strong communication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dollar General
New Windsor
09.2024 - Current
  • Assisted in daily operations, ensuring smooth workflow and team communication.
  • Coordinated employee schedules to optimize staffing and meet operational needs.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Maintained customer service standards by addressing inquiries and resolving issues promptly.
  • Trained new staff on company policies, procedures, and customer service protocols.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.

After School Program Director

Cornwall Central School District
Cornwall
09.2013 - Current
  • Developed and implemented after-school program activities for youth ages 5-14.
  • Trained staff members on best teaching practices as mentors leading group activities.
  • Provided guidance counseling to support student academic achievement and social development.
  • Analyzed data collected from surveys conducted by participants and families regarding satisfaction with the program.
  • Prepared facilities for activities before student arrival and led students in cleaning and securing program areas after meetings.
  • Recruited, hired and trained primary and supplemental teaching staff.
  • Developed a hands-on approach that encouraged critical thinking, exploration, and igniting imaginations, upholding our mission statement of a dynamic learning environment for children to discover, innovate, and thrive.

Teacher

New Windsor Academy
New Windsor
06.2021 - 08.2024
  • Developed engaging lesson plans aligned with curriculum standards.
  • Improved student engagement by 50% by implementing play-based learning and creative lesson plans for up to 25 students.
  • Executed classroom management strategies to maintain a positive, safe, and diverse learning environment.
  • Collaborated with colleagues to organize school events and activities for students.
  • Managed student behavior through mentorship, rule enforcement, behavioral guidance, and parental involvement.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Received recognition for contributions to innovative concepts in classroom instruction.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Led students through safety procedures for active shooter and fire drills.

Sales Representative

Sportsplex
New Windsor
01.2016 - 12.2019
  • Guided clients in membership options and facility services, tailoring to each individual's needs and goals.
  • Proficient in the utilization of CRM systems to manage leads, track progress, and optimize sales strategies.
  • Effectively developed and maintained key customer relationships, boosting sales and membership by 15%.
  • Negotiated deals and handled complaints or objections.
  • Developed strong, highly individualized professional relationships with clients to meet their evolving needs, improving membership longevity, contributing to company success.

Education

Associate of Arts -

Orange County Community College
Middletown, NY
05-2013

Skills

  • Compliance adherence
  • Conflict resolution
  • Effective communication
  • Team collaboration and leadership
  • Time management
  • Operations management
  • Multitasking and organization
  • Adaptability and flexibility

Certification

  • Eight Hour Pre-Assignment Training Course for Security Guards
  • Sixteen Hour On-The-Job Training Course for Security Guards

References

References available upon request.

Timeline

Assistant Manager

Dollar General
09.2024 - Current

Teacher

New Windsor Academy
06.2021 - 08.2024

Sales Representative

Sportsplex
01.2016 - 12.2019

After School Program Director

Cornwall Central School District
09.2013 - Current

Associate of Arts -

Orange County Community College

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