Summary
Overview
Work History
Education
Skills
Additionalrelevantexperience
Timeline
Generic

LISA PERRY

Columbus,OH

Summary

Accomplished professional with a history of success and experience in a variety of customer-facing roles. Key skills include: Office Operations and Administration - Healthcare - Information tracking and Documentation

Overview

25
25
years of professional experience

Work History

Switchboard Operator

Limited Brands
02.2016 - 08.2020
  • Answered and connected approximately 100 calls using a computerized switchboard system
  • Greet callers, provide information, transfer calls and route emergency calls appropriately
  • Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.

HHA

Buckeye Home Healthcare
04.2020 - 10.2023
  • Assisted client with activities of daily living
  • Utilize Standard Precaution
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.

STNA

Forum at Knightsbridge
04.2015 - 02.2016
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.

STNA Universal Worker

NCR
07.2009 - 04.2016
  • Maintain cleanliness and housekeeping of resident living area
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Demonstrated adaptability by caring for a diverse range of patients with varying needs.
  • Monitored vital signs, promptly reporting any abnormalities to the supervising nurse.

Operational Specialist

JP Morgan Chase Bank NA
10.1998 - 11.2008
  • Collected, arranged, and input information into database system.
  • Maintained compliance with industry regulations and internal guidelines through rigorous quality control measures.

Education

Some College (No Degree) - Finance Coursework Completed

Columbus State Community College
Columbus, OH

Skills

  • Office Operations
  • Administration
  • Healthcare
  • Financial Reporting
  • Documentation

Additionalrelevantexperience

Operations Specialist, JP Morgan Chase, Columbus, OH October 1995 - November 2008

Timeline

HHA

Buckeye Home Healthcare
04.2020 - 10.2023

Switchboard Operator

Limited Brands
02.2016 - 08.2020

STNA

Forum at Knightsbridge
04.2015 - 02.2016

STNA Universal Worker

NCR
07.2009 - 04.2016

Operational Specialist

JP Morgan Chase Bank NA
10.1998 - 11.2008

Some College (No Degree) - Finance Coursework Completed

Columbus State Community College

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LISA PERRY