Lisa Applegate
Toms River
Summary
Reliable and professional individual skilled in customer relations and administrative support. Recognized for maintaining accurate cash handling and fostering positive customer interactions. Prepared to leverage expertise in a dynamic retail environment to drive customer loyalty and operational success.
Overview
19
19
years of professional experience
Work History
Cashier
Luigi's Deli
06.2013 - Current
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable support.
- Handled cash register operations, ensuring proper cash handling procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory by restocking items and tracking stock levels effectively.
- Worked flexible schedule and extra shifts to meet business needs.
Administrative Assistant
ProBuild Building Supply
09.2006 - 07.2012
- Coordinated scheduling and calendar management for executives, optimizing time allocation and productivity.
- Streamlined communication between departments, enhancing collaboration and information flow.
- Assisted in the preparation of reports and presentations, ensuring accuracy and clarity of information.
- Managed office supplies inventory, implementing cost-effective purchasing strategies to reduce expenses.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Toms River High School East
Toms River, NJ06-1989
Skills
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Cash register systems
- Product restocking
- Refunds and exchanges
- Merchandise restocking
- POS system operations
- Attention to detail
- Inventory control
- Multitasking and organization
- Data entry
- Inventory restocking
- Credit card processing
- Basic math
- Ordering and stocking
- Point-of-sale system
- Credit and cash transactions
- Receipt handling
- Problem-solving
- Honest and dependable
Timeline
Cashier
Luigi's Deli
06.2013 - Current
Administrative Assistant
ProBuild Building Supply
09.2006 - 07.2012
High School Diploma -
Toms River High School East