Lisa Arevalo
Fort Collins,Co
Summary
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
10
10
years of professional experience
Work History
Customer Support Team Lead
5 Below
Fort Collins, Colorado
11.2024 - Current
- Resolved complex customer inquiries and escalated issues when necessary.
- Monitored team performance metrics to identify areas for improvement.
- Collaborated with management to align support strategies with company goals.
- Resolved escalated customer issues in a professional manner while maintaining positive relationships with customers.
- Ensured customer satisfaction by providing prompt responses to customer inquiries and complaints.
- Recognized patterns in common requests and inquiries from customers; developed solutions that could be applied consistently across multiple scenarios.
Cashier
Burlington
Fort Collins, Colorado
07.2025 - 04.2026
- Assisted customers with product selection and inquiries during peak shopping hours.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
In Home Caregiver
Charlotte Rodocker
Fort Collins, Co
03.2022 - 2025
- Housekeeping, errands, transportation to Dr. visits, home organization, companionship
In home Caregiver
Angels Advocate Homecare, LLC.
Broomfield, CO
06.2019 - 11.2019
- Housekeeping, errands, companionship
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean and safe living environment for clients at home.
- Documented care progress and any changes in client condition regularly.
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed relationships with family members and caregivers of clients.
Courtesy Clerk
King Soopers
Fort Collins, CO
01.2017 - 06.2019
- Courtesy clerk, cashier, floral department, maintenance clerk
- Assisted customers with bagging groceries and maintaining a positive shopping experience.
- Operated cash register, processing transactions accurately and efficiently during busy periods.
- Maintained cleanliness of store areas, including checkout lanes and customer service stations.
- Provided support to customers with inquiries about products and store policies.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
High School Diploma -
Rocky Mountain High School
Fort Collins, Co05.1984
Skills
- Customer service
- Cash management
- Organizational skills
- Assistant manager experience
- Time management
- Reliable
- Responsible
- Housekeeping
- Patient care
- Transportation assistance
- Home organization
- Medical scheduling
- Problem solving
- Effective communication
- Stress management
- Active listening
- Team collaboration
Contacts
- Sarah Ezell, Former Work Associate, (970) 215-7277, Fort Collins, CO
- Shanna Dowgiert - Merchandise Manager - 5 Below - 720-698-6084, Fort Collins, CO.
- Shane Johnson, IT consultant during Covid, (303) 653-8591, Wheatridge, CO
Timeline
Cashier
Burlington
07.2025 - 04.2026
Customer Support Team Lead
5 Below
11.2024 - Current
In Home Caregiver
Charlotte Rodocker
03.2022 - 2025
In home Caregiver
Angels Advocate Homecare, LLC.
06.2019 - 11.2019
Courtesy Clerk
King Soopers
01.2017 - 06.2019
High School Diploma -
Rocky Mountain High School