Lisa Arguello
Application Analyst
Hampton,NH
Summary
Accomplished Application Analyst with more than twenty years of mainframe programming and analysis experience. Served five different clients and supported seven diverse systems, including Medicaid, General Motors time keeping and Student Lender systems. Excelled at system optimization, customer satisfaction, team collaboration and adaptability. Optimized systems to eliminate frequent downtime occurrences. Eager to apply these talents and a superior work ethic to assist a new client.
Overview
22
22
years of professional experience
Work History
Application Analyst
Fiserv
07.2018 - 06.2023
- Application Analyst, Developer for Fiserv.
- Successfully converted Student Lender application from Navient's IT platform onto Fiserv's IT platform, including mainframe and distributed portions of the application.
- Sole developer supporting the mainframe portion of the application (Cobol, JCL, SDLC) while managing the distributed portion of the application (SQL, NAS, VB).
- Enhanced project management skills by utilizing Agile team.
- Collaborated with business owners, mainframe teams members, distributed team members and all levels of management team to resolve complex problems and requests.
Application Analyst
SallieMae, Navient
01.2001 - 07.2018
- Application Analyst, Developer for SallieMae and Navient.
- Sole developer supporting all mainframe tasks for two student lender applications, including daily operations, on-call, requirement gathering, design, development, testing, implementation, disaster recovery, customer service.
- Expert in Cobol, JCL, VSAM, Syncsort, SDLC, Waterfall method.
- Collaborated with business owners, management and other team members to evaluate, develop and implement solutions to problems, incidents and requests.
Information Systems Engineer
Electronic Data Systems, EDS
- Mainframe Programmer Developer for General Motor's Timekeeping System (Cobol, JCL, IMS, SDLC, CICS). Worked remote.
- Mainframe Programmer Developer for General Motor's Saturn System (Cobol, JCL, DB2).
- Mainframe Programmer Developer for Kansas Cotton Inventory Account.(Cobol, JCL, IDMS).
- Business Analyst for Kansas Title XIX Medicaid account.
Education
Tony Robbins Inner Circle Team
FranklinCovey Time Management
EDS System Engineer Development Program Graduate
United StatesBachelor of Science - Mathematics, Business Administration Minor
Illinois State University
Normal, IL United StatesSkills
- IBM Cobol for z/OS
- JCL
- SDLC
- Endevor, Service Now
- Control M, CA 7, ESP
- Disaster Recovery
- VSAM, DB2, IMS, SQL
- Waterfall, Agile methodologies
- Microsoft Office, Teams
- Teamwork
- Adaptability
- Customer Service
Timeline
Application Analyst
Fiserv
07.2018 - 06.2023
Application Analyst
SallieMae, Navient
01.2001 - 07.2018
Tony Robbins Inner Circle Team
FranklinCovey Time Management
EDS System Engineer Development Program Graduate
Bachelor of Science - Mathematics, Business Administration Minor
Illinois State University
Information Systems Engineer
Electronic Data Systems, EDS
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