Summary
Overview
Work History
Education
Skills
Timeline
Generic

LISA ARSENAULT

Lancaster,OH

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

DCA

DB Schenker Logistics
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Barista

Target Starbucks
09.2023 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Style

Target
05.2023 - 09.2023
  • Increased revenue by upselling complementary products and suggesting outfit pairings for customers.
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Boosted sales through effective product knowledge and up-to-date trend awareness.
  • Implemented feedback from management to improve individual performance continuously throughout employment tenure at the companystore.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
  • Sorted and properly arranged items.

General Merchandise Expert

Target
04.2022 - 05.2023
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
  • Reduced shrinkage through vigilant monitoring of potential theft and adherence to loss prevention guidelines.
  • Contributed to overall store performance by consistently meeting or exceeding individual sales targets.
  • Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
  • Assisted in implementing store-wide sales events, coordinating with team members to ensure smooth execution and positive customer experiences.
  • Maintained up-to-date knowledge of product offerings, enabling prompt assistance to customers seeking information or recommendations.
  • Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
  • Managed end-cap displays effectively, showcasing popular items or seasonal promotions for maximum visibility.
  • Achieved high levels of productivity by rotating products regularly according to seasonality or demand changes.

Style Team Member

Target
04.2019 - 09.2021
  • Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
  • Contributed to a positive work environment through strong communication skills and teamwork efforts.
  • Provided exceptional customer service, addressing concerns promptly and professionally for increased loyalty.
  • Supported team members during peak hours or staff shortages, demonstrating adaptability in various roles within the store environment.
  • Enhanced customer satisfaction by providing personalized fashion advice and recommendations.
  • Achieved high levels of customer satisfaction with efficient problem-solving skills during returns and exchanges.

Education

General Studies -

Logan High School
Logan, OH
05.2000

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Team Leadership
  • Adaptive and creative
  • Hospitality service expertise
  • POS System Operation
  • Inventory Management
  • Conflict Mediation
  • Sales expertise
  • Product displays
  • Point of sale operation

Timeline

DCA

DB Schenker Logistics
01.2025 - Current

Barista

Target Starbucks
09.2023 - 01.2025

Style

Target
05.2023 - 09.2023

General Merchandise Expert

Target
04.2022 - 05.2023

Style Team Member

Target
04.2019 - 09.2021

General Studies -

Logan High School

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LISA ARSENAULT