Lisa Ashley
Florence,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Plumbers Helper
Ashley Az Plumbing LLC
Florence, AZ
03.2022 - 12.2023
- Assisted plumbers with pipe layout and installation.
- Completed minor repairs such as replacing washers on taps or fixing leaking joints.
- Carried and maneuvered heavy objects such as tubs, dishwashers and toilets at customer locations.
- Removed old piping as directed by plumber.
- Cleaned drains using drain cleaning machines or manual tools such as plungers or augers.
- Helped plumber work efficiently by carrying and organizing supplies, tools and equipment.
- Installed valves, faucets and hoses according to specifications.
- Installed water heaters, sinks, toilets, tubs, showers and related fixtures.
- Tested and checked systems to locate and correct leaks.
- Learned how to complete semi-skilled work like laying new pipe and connecting fittings.
- Cut, threaded, and assembled pipes using hand tools.
- Assembled fittings including couplings, unions, valves correctly onto pipelines.
- Tested pipelines for leaks after installation.
- Identified plumbing parts and equipment needed for job completion.
- Maintained records of work completed on jobsites.
- Cut diverse pipe sizes and lengths to prepare for installation.
Claims Supervisor
Walmart
San Tan Valley, AZ
09.2004 - 04.2022
- Created reports on overall department performance and communicated findings at monthly meetings with management team.
- Developed and implemented operational plans and procedures to enable successful team operations.
- Evaluated and motivated employees to continuously develop and grow in both performance and knowledge.
- Recommended and communicated goals to help team excel against targets.
- Collaborated with other departments such as Underwriting, Customer Service, Risk Management. to identify areas of improvement in the claims process.
- Maintained records of all correspondence sent out by the department relating to individual claims processed.
- Trained new team members on policies and procedures for claims handling.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
- Processed hazardous materials damaged damaged in store or returned by customers
- Trained new team members on policies and procedures for receiving new freight into store system
- Communicated with all departments on processing store recalls
Education
GED -
Coconino County Community College
Flagstaff, AZ05-1997
Skills
- Written Communication
- Recordkeeping
- Dependable and Responsible
- Attention to Detail
- Teamwork and Collaboration
- Organizational Skills
- Customer Service
- Basic Math
- Problem-Solving
- Maintenance & Repair
References
References available upon request.
Timeline
Plumbers Helper
Ashley Az Plumbing LLC
03.2022 - 12.2023
Claims Supervisor
Walmart
09.2004 - 04.2022
GED -
Coconino County Community College
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