Dynamic Sales Executive with 20 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Hi, I’m
Lisa Averitt
Granbury,TX
Summary
Overview
19
years of professional experience
Work History
Stephenville Association Of RealtorsStephenville, TX
Administrative Assistant
09.2022 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed over 75 customer calls per day.
- Increased productivity by 7%.
Averitt RealtyHaltom City, TX
Commercial & Residential Property Manager
01.2009 - 07.2019
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
- Translated complex information for clients' understanding.
- Provided direct customer service and support for 33 commercial clients
- Worked on cleaning team to service hotels, offices and other commercial buildings
- Stripped and refinished hard surface floors to maintain quality condition and appearance
- Delivered quality customer service to address urgent needs and cleaning requests
Averitt Leasing Haltom City, TX
Office Administrator
07.2001 - 01.2008
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- The daily role was to provide oversight for Commercial Real Estate Portfolio consisting on average of 50 units.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, record keeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Averitt RealtyHaltom City, TX
Office Manager's Assistant
07.2001 - 01.2002
Job overview
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Nuvelle Financial Bedford, TX
Automotive Credit/Funding Specialist
04.1998 - 03.1999
Job overview
- Assisted senior executives with final loan closings and underwriting, coordination and submission of high-profile loan conversion packages.
- Coordinated with internal stakeholders to initiate marketing strategies and meet market penetration and business growth objectives.
- Developed spreadsheet models for diverse projects and analysis.
- Created and maintained precise and accurate models, charts and reports.
- Monitored and analyzed financial, statistical and operational data trends.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Reviewed proposals, qualified vendors and recommended optimal suppliers.
- Documented purchasing information in [Software] to maintain detailed and accurate records.
- Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
- Reviewed and validated details of loan applications and closing documentation.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
- Produced and submitted completed loan packages to title and escrow professionals.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Filed completed loan applications with underwriting and made approval or denial recommendations.
Education
Richland High SchoolNorth Richland Hills, TX
GED
04.1989
University Overview
AA, Business Administration, Tarrant County College, Hurst TX.
Skills
- Ability to understand credit policy and evaluate loans for program/policy compliance
- Research, Analytical, and data entry skills
- Results-oriented, self-motivator with initiative
- Excellent customer service skills and interpersonal skills
- Multitasking and Time Management
- Strong Organizational Skills-ability to handle multiple projects
- Ability to effectively work in team environment, and interact with upper levels of management
Timeline
Administrative Assistant
Stephenville Association Of Realtors
09.2022 - Current
Commercial & Residential Property Manager
Averitt Realty
01.2009 - 07.2019
Office Administrator
Averitt Leasing
07.2001 - 01.2008
Office Manager's Assistant
Averitt Realty
07.2001 - 01.2002
Automotive Credit/Funding Specialist
Nuvelle Financial
04.1998 - 03.1999
Richland High School
GED
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