Lisa Avila
Syracuse
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
14
14
years of professional experience
Work History
Office Assistant 1
Upstate Medical University Hospital
Syracuse
09.2021 - Current
- Assisted healthcare professionals with their medical supplies. Entering it in the computer.
- Managed front desk operations, answering phone calls and documenting call details for effective communication.
- Reprocessed supply carts to ensure readiness and availability of essential medical items.
- Ran the existing calls to the appropriate area
- Conducted second checks on supply carts to ensure accuracy and compliance.
- Scanned emergency department daily to assess stock levels and facilitate timely replenishment of needed items.
- Organized medical records and maintained accurate filing systems for patient information.
Human Resources Manager
JCPenney
Dewitt
08.2012 - 04.2014
- Developed and implemented HR policies that reinforced company values and culture, fostering a cohesive workplace environment.
- Managed recruitment processes to attract diverse talent for retail positions, increasing candidate pool and enhancing workforce diversity.
- Facilitated training programs to enhance employee skills, directly contributing to improved performance standards.
Education
West Genesee High School
Camillus, NYBusiness Administration
Onondaga Community College
Syracuse, NYSome College (No Degree) - Travel And Tourism
Herkimer County Community College
Herkimer, NYSkills
- Supplies inventory control
- Use scanner to enter inventory levels
- Use computer on a daily basis
- Multitasking
- Attention to detail
- Problem solving
- Assist in training new personnel
- Team collaboration
- Strong people skills
- Effective communication
- Quick learner
- Mentoring others
References
References available upon request.
Timeline
Office Assistant 1
Upstate Medical University Hospital
09.2021 - Current
Human Resources Manager
JCPenney
08.2012 - 04.2014
West Genesee High School
Business Administration
Onondaga Community College
Some College (No Degree) - Travel And Tourism
Herkimer County Community College