Versatile Business Operations Manager with 5+ years of experience mastering strategic financing, people operations, and project management. Eager for an industry change that aligns with my passion for community betterment.
Overview
12
12
years of professional experience
Work History
Business Operations Manager - Carson College of Business
Washington State University
08.2020 - Current
Develop and manage departmental budgets, overseeing state funds, gift accounts, grant contracts/allocations and staff/faculty salaries; collaborated with central WSU to develop, strategize, and justify budgets.
Established an efficient HR recruitment process handling all aspects from writing a job description and job posting to candidate selection and onboarding
Advises Director on all federal, state, and local laws providing insight on organizational change management strategies and the impact of new policies.
Strategize comprehensive unity staffing initiatives, including recruitment, retention, and performance management.
Track and monitor all employee progress through mandatory learning and compliance trainings
Advise staff on all benefit and leave options, including working with staff through leave coordination.
Monitor and track all departmental payroll, and position budgeting.
Collaborate and maintain relationships with departments across both the Pullman and Vancouver campuses
Lead and navigate the College's transition to a new business process system (Workday) serving on committees designed to provide feedback and problem-solving for the transition.
Supervise administrative staff, providing guidance on policy changes and implementation, morale and employee engagement matters.
Lead professional development programming for College staff, conducting needs assessments, performance coaching, and resource consultation.
Negotiated contracts with vendors, ensuring we comply with all policies and regulations required by a state institution.
Responsible for all departmental safety planning, including serving on a campus safety and preparedness committee.
Plan and coordinate all space allocations and navigate all facilities/maintenance requests and work in our space.
Instructor
Washington State University
08.2020 - Current
Washington State University (August 2021 - present)
Develop curriculum and present two five week 100 level professional development courses covering resume building, cover letter writing, and discussing real-world professional issues with students; continually update course with best practices and instructional nuances.
Teach an upper level course on Evaluating and Rewarding Employees.
Pacific University (April 2016 - May 2019)
Develop curriculum a semester long leadership course.
Program Manager - Community and Continuing Education
Washington State University - Vancouver
09.2019 - 08.2020
Developed and managed community education programming, collaborating with local arts leaders and educators to identify program gaps and implement necessary courses.
Managed program budgets, strategically projecting term revenue based on enrollments; successfully developed, priced, and marketed community education courses.
Oversaw all communication and marketing strategies, utilizing both print and social media to advertise offerings.
Conducted research to identify community interests for course development; cultivated curriculum, topics, and learning outcomes with instructors.
Evaluated enrollment and course curriculum based on student feedback, working closely with instructors to enhance course design and update resources.
Represented the program at community events, establishing partnerships and promoting the program's visibility.
Program Coordinator - School of Architecture & Environment
University of Oregon - College of Design
04.2016 - 09.2019
Coordinated comprehensive program engagement and outreach marketing, ensuring effective communication strategies aligned with the organizational goals.
Managed all aspects of adjunct on-boarding and hiring processes for the College of Design, ensuring a seamless integration of new faculty members.
Orchestrated the supervision of 80 faculty members, providing support for their operational needs, and managed a team of five student workers and one full-time staff.
Oversaw facilities and operations management for the PDX campus, acting as a key liaison between UO Eugene and UO PDX, fostering internal relationships across departments and campuses.
Executed the successful planning and execution of College of Design PDX events, contributing to the overall organizational visibility.
Collaborated with the Program Director to forecast and project program budgets and enrollments, demonstrating strategic financial planning skills.
Interpreted and implemented University policies and procedures, ensuring compliance in all aspects of program coordination.
Tracked budgets for student programming, faculty budgets (including grant allocations and guidelines), and program budgets (lectures, events, etc.), ensuring fiscal responsibility and adherence to financial guidelines.
Strategically planned, developed, coordinated, and implemented week- and month-long summer workshops for high school students, showcasing adept curriculum proposal, budget management, and effective recruitment strategies.
Community Arts Outreach Coordinator
City of Hillsboro, Oregon
07.2014 - 04.2016
Served as a liaison between the Arts and Culture Council and the community, facilitating community groups to provide valuable feedback on public art projects and community events.
Developed, strategized, and implemented annual resource and professional development workshops and events for local nonprofit organizations and artists, contributing to the cultural growth of the community.
Established and nurtured community partnerships with schools, businesses, and other entities to develop engaging community arts programming.
Facilitated meetings and worked collaboratively with community partners to secure funding and provide diverse art opportunities for the local arts community.
Took charge of all department communications plans, overseeing social media calendars, City events calendars, and special events marketing strategies to enhance community engagement.
Managed the City arts council’s grant and event budget, ensuring efficient allocation of resources and adherence to financial guidelines, as well as project check-ins with grant recipients to ensure proper use of funds.
Coordinated and reviewed public art applications.
Career Services and Alumni Relations Student Assistant
Indiana University
01.2012 - 06.2014
Identified gaps in career programming within the School - worked with the Program Director, Career Development staff, Alumni Relations, alumni, and board members to program workshop and networking events.
Worked with the Career Development Office to track alumni and internships to use our network for workshops and events.
Assisted Alumni Relations with strategic planning and execution for alumni and networking events.
Recruited students to participate in information gathering events to inform programming.
Established and maintained relationships with alumni organizations.
Education
Masters of Public Affairs -
Indiana University
Bloomington, IN
Masters of Arts in Arts Administration -
Indiana University
Bloomington, IN
Bachelor of Arts - Political Science & Art History
Calvin College
Grand Rapids, MI
Skills
Certified Professional in Human Resources
Effective Communication
Financial Management
Onboarding and Training
Relationship Building and Management
Operations Management
Strategic thinking and problem-solving
Partnership/stakeholder management
Timeline
Business Operations Manager - Carson College of Business
Washington State University
08.2020 - Current
Instructor
Washington State University
08.2020 - Current
Program Manager - Community and Continuing Education
Washington State University - Vancouver
09.2019 - 08.2020
Program Coordinator - School of Architecture & Environment
University of Oregon - College of Design
04.2016 - 09.2019
Community Arts Outreach Coordinator
City of Hillsboro, Oregon
07.2014 - 04.2016
Career Services and Alumni Relations Student Assistant
Indiana University
01.2012 - 06.2014
Masters of Public Affairs -
Indiana University
Masters of Arts in Arts Administration -
Indiana University
Bachelor of Arts - Political Science & Art History
Sociology Graduate Student/Graduate Researcher at Washington State UniversitySociology Graduate Student/Graduate Researcher at Washington State University