Lisa Bahre
San Antonio,TX
Summary
Dedicated higher education professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance organizational processes. Pursuing a new professional challenge with a strong organization.
Overview
9
9
years of professional experience
Work History
Assistant Bursar
Alamo Colleges District
San Antonio, TX
12.2021 - Current
- Handled direct payments and prepared deposits.
- Ensured accurate and compliant student account and receivable processes - such as charges, payments, and collections.
- Ran weekly refunding reports for third-party refund processors and return-to-card reports for out-of-pocket payments.
- Managed student payment arrangements and payment plans for past due, current, and future term balances.
- Managed Bursar Office team for one of our five Alamo Colleges District campuses.
- Ran regular reports to identify issues on accounts receiving refunds and using third party or exemptions/waivers for accuracy.
- Supported staff on special assignments and ad hoc projects.
- Built strong business relationships with assigned accounts and provided on-site support when needed.
- Increased interdepartmental relationships within college to improve student success.
Accounts Receivable Assistant
Alamo Colleges District
San Antonio, TX
08.2018 - 11.2021
- Evaluated payment agreements, third party, and exemption payments.
- Prepared and finalized daily deposit slips and completed DCSR.
- Reviewed and contacted over 500 student receivables to prevent collections processing per semester.
- Provided assistance at cashier window and Business Office call center.
- Collected, verified, and recorded student, club, and organizational payments.
- Provided billing assistance to Accounts Receivable department.
- Reviewed and processed refunds as needed.
- Evaluated refund requests as part of campus appeals committee.
- Reviewed census and automatic purge/drop reports, recorded information on student balances for purge team review.
- Worked closely with enrollment team to assist students through registration, financial aid, and payment process.
- Part of campus purge/payment team, met bi-weekly to improve student strategies, increase paid accounts, and prevent student course drops.
- Acted as lead in absence of Assistant Bursar.
Registration Specialist/Accounting Clerk
Alamo Colleges District
San Antonio, TX
06.2013 - 07.2018
- Evaluated/reviewed student data through Banner.
- Received cash, reviewed deposit slips, and checked for errors.
- Processed/calculated third-party billings and exemptions/waivers.
- Supervised work-study students and assisted in training and development.
- Disseminated general registration and payment information (i.e Payment deadlines/status).
- Supported department needs; scanned, indexed, and printed student records, and trained others on how to scan.
- Reviewed status/holds/checked/outstanding balances for course registration.
- Assisted over 100 students daily by answering questions, responding to inquiries, and handling telephone requests regarding application and enrollment steps.
- Served as first point-of-contact for new and prospective students regarding questions on enrollment process.
Education
M.A. - Administration
University of The Incarnate Word
San Antonio, TX12.2022
Bachelor of Arts - University Studies
Texas Tech University
Lubbock, TX12.2018
Associate of Arts - Liberal Arts/Transfer
San Antonio College
San Antonio, TX05.2015
Skills
- Admissions processes
- Career Planning
- Counseling
- Customer Service
- Ellucian Banner and UCommerce/TouchNet Systems
- Excellent Communication
- Higher Education
- Microsoft Office Suite
- Student Development
Timeline
Assistant Bursar
Alamo Colleges District
12.2021 - Current
Accounts Receivable Assistant
Alamo Colleges District
08.2018 - 11.2021
Registration Specialist/Accounting Clerk
Alamo Colleges District
06.2013 - 07.2018
M.A. - Administration
University of The Incarnate Word
Bachelor of Arts - University Studies
Texas Tech University
Associate of Arts - Liberal Arts/Transfer
San Antonio College
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