Experienced Probation Officer effective at managing difficult cases and making sound, educated decisions. Creative and practical problem solver. KCSC supervising officer for over six months. Supervisory experience within MDOC as a Functional Unit Manager for male and female offenders at maximum security institutions. Supervisory experience with State of Missouri Children's Division over the investigation unit. Experience working as the OHI Investigator/State of Missouri Special Unit covering the SE Region working child abuse cases involving foster homes, schools, daycare facilities and residential programs. The OHI Position was a remote position with little to no supervision with mandatory deadlines to meet state guidelines. Goal-oriented with skill in case management and collaborating with social service agencies for collaborative supportive. Adaptable and focused with a commitment to effectiveness. Experience with training new staff to reach their full potential and excel as a State of Missouri employee. Effectively communicates with others to provide a clear understanding of a task that needs to be completed. Enjoys working as a team but can take projects on with little to no supervision. Takes personal responsibility for decisions, actions and failures. Good rapport with staff, clients and community partners. Ability to remain consistent and calm with clients in situations that could potentially become volatile. Adaptable and focused with a commitment to effectively work with staff to enhance their strengths and promote a more positive work environment. Experience handling difficult issues with direct conversations with an understanding of what is expected and potential outcome for failure to comply.
Supervised clients in D23 who were new to probation, currently on probation or released on parole. Worked Closely with clients assigned to the CSC participating in the 120 day Community Supervision Program. Facilitated Day Reporting Program with three other officers to individuals that would come in for classes to assist with job search, budgeting, communication and relations with peers/family. Completed ORAS interviews as needed clients to determine their supervision level. Communicated with outside constituents regarding clients being served. Referred clients to Family Counseling Center for Mental Health and Substance Use services. Worked closely with supervisor regarding the needs of the CSC. Completed citations and violation reports as needed on clients. Attend court as needed in regards to violation reports. Linked clients to community service hours through Helping Hands and Hope International. Maintained contacted with out of district officers for clients in the CSC to advise of the progress or lack of progress being made by the client. Advised my supervisor and other administration members of any concerns regarding the CSC. Attended mandatory training and completed on-line trainings as assigned. Maintain open communication with PPA staff and other PPO's regarding the CSC. Complete Carey Guides with clients as needed to provide further education/information to areas needing improvement. Completed ICOTS transfers for clients as needed.
Responsible for investigations throughout the Southeast Region related to foster homes, day cares, residential facilities and schools. Communicated with Law Enforcement, Physicians and local Children's Division staff. Completed the investigations in a timely manner and submitted them to my immediate supervisor for approval. Attended Family Support Team Meetings, Forensic Interviews and quarterly unit meetings as needed.
Supervised five investigators and one DR staff member in the Circuit. Worked closely with the staff members and met with them daily. Train the new staff by shadowing them in the field and going over the paperwork and data entry into FACES. Reviewed all hotlines for the Circuit as they were completed and would request corrections when needed. Met with community partners through various meetings on a quarterly basis. Trained school personnel in two districts over mandated reporting and the importance of reporting suspected child abuse and neglect. Met with staff for monthly unit meetings as well as Engage and supervisory consults. Prepared end of the month numbers for the caseload analysis report and submitted the juvenile tracking log to Central Office which reflected all referral submissions to the Juvenile Office and safety plans each month to the Circuit.
Responsible for investigations throughout the Southeast Region in relation to foster homes, day cares, residential facilities and schools. Communicated with Law Enforcement, Physicians and the local Children's Division staff. Completed the investigations in a timely manner and submitted them to my supervisor for approval. Attended Family Support Team meetings, Forensic Interviews and quarterly unit meetings as needed.
Supervised classification and custody staff in a housing unit at a maximum security female institution. Completed monthly reports for the housing unit. Participated in Use of Force Panel meetings and administrative hearings for major violations. Reviewed all informal resolution requests submitted by offenders. Reviewed disciplinary action reviews in which offenders had received a violation and given a disciplinary sanction. Conducted monthly meetings with the staff regarding issues within the housing unit. Served as Acting Assistant Warden when immediate supervisor was unavailable.
Conducted and completed investigations of child abuse and neglect within Scott and Mississippi counties. Ensured safety of children. On-call rotation every five weeks for the Circuit. Depending on the calls, children may have been placed into foster care. Attended and testified at Protective Custody hearings and Adjudication hearings if children were taken into custody. Completed safety assessments with families and provided them with information for resources, if needed. Completed all reports within a thirty day time frame. Worked closely with Law Enforcement, Medical Professionals, School Personnel and extended family members. Referred families to community resources, counseling, parenting classes, physicians and various other agencies. Worked as a team player with other staff. Attended trainings as needed for the investigation unit. Weekly consultations with immediate supervisor to discuss the reports that had been assigned.
Completed investigations of child abuse and neglect within Dunklin County. Ensured safety of children. On-call rotation every three weeks. Depending on calls children could be placed into foster care. Testified at Protective Custody hearings and Adjudication hearings if children were placed into foster care. Completed safety assessments with families and provided them resource information. Investigated reports within a thirty day time frame. Worked closely with Law Enforcement, Physicians, School Personnel and extended family members. Referred families to community resources, counseling, parenting classes, physicians and various other agencies. Worked as a team player with other staff. Attended trainings as needed for the investigation unit. Weekly consultations with immediate supervisor for reports that had been assigned.
Completed investigations for Scott and Mississippi Counties. Ensured safety of children. On-call rotation every four weeks. Depending on the call children could be placed into foster care. Testified at Protective Custody hearings and Adjudication hearings if children were placed into foster care. Completed safety assessments with families and provided them information for resources within the community. Completed reports within a thirty day time frame. Worked closely with Law Enforcement, Physicians, School Personnel and extended family members. Referred families to community resources, counseling, parenting classes, physicians and various other agencies. Attended trainings as needed for the investigation unit. Weekly consultations with immediate supervisor for reports that were assigned.
Supervised classification and custody staff in a general population housing unit at a maximum security institution. Daily contact with offenders assigned to the unit. Responsible for the housing unit budget. Completed monthly reports for the unit that was submitted to the Warden. Participated in the Use of Force Panel and Administrative Hearings for major conduct violations. Reviewed informal resolution requests submitted by offenders. Reviewed all disciplinary action reviews. Conducted monthly meetings with staff assigned to the unit to discuss issues. Served as Acting Assistant Warden when supervisor was unavailable.
Supervised classification and custody staff at a maximum security institution. Supervised offenders in the Diagnostic Unit. Participated in the Use of Force Panel and Administrative Reviews for major violations. Responsible for the housing unit monthly budget. Reviewed all disciplinary action reviews for the housing unit. Monthly meetings with staff assigned to the Unit. Oversaw a general population housing unit during staff shortage. Served as Acting Warden when my supervisor was unavailable.
Daily contact with honor dorm offenders at a maximum security institution. Conducted disciplinary hearings for violations received by the offenders. Processed green checks and visiting applications as submitted by the offenders. Worked closely with custody staff assigned to the housing unit. Prepared transfers to appropriate level institutions when needed. Communicated with family members, attorneys and county judicial representatives. Served as Functional Unit Manager when immediate supervisor was unavailable. Finished projects as directed by immediate supervisor in a timely manner. Supervised the Offenders Offering Alternatives Program.
Daily contact with general population offenders at a maximum security institution. Conducted disciplinary hearings for conduct violations. Prepared transfers when needed. Processed green checks and visiting applications submitted by offenders. Communicated with outside entities. Worked the Administrative Segregation Unit. Prepared weekly administrative segregation packets for weekly hearings. Completed RCA's as needed per month for reclassification. Worked closely with custody staff. Communicated with family members, attorneys and county judicial representatives. Facilitated the Impact of Crime Victim's Classes on a weekly basis. Classified offenders entering MDOC as a New Man, Recidivist, Probation Return or Long Term Treatment. Interview the offenders to determine their assets and liabilities for the Transitional Accountability Plan by reviewing their classification and file and through the interview. Prepared the classification file for transfer to appropriate level institution. Entered transfer classification dates into the computer when supervisor was not available. Communicated with family members, attorneys and county judicial representatives.
Served as Executive Director over the domestic violence shelter. Supervised a staff of seventeen that provided direct services to victims. Wrote federal and state grants, budget planning and management, public relations and crisis intervention.
Served as Executive Director over the domestic violence shelter. Supervised one staff member and several volunteers who provided direct services to victims of domestic violence. Started the shelter from the ground up with a Board of Directors. This included painting, decorating and public awareness. Wrote federal and state grants, budget planning and management, public relations, fund-raising and crisis intervention.
Direct case-management to child victims of domestic violence. Weekly meetings with the mother's of the children to discuss behaviors and positive discipline techniques. Answer the crisis hotline for victims of domestic abuse. Organized and implemented Healthy Lifestyle Program with residents of the shelter.
Weekly support services to families providing guidance in specific problem areas such as discipline, budgeting and physical abuse. Directed the families to other services in the community. Assisted the Caring Communities Site Coordinator with programs and activities. Assisted with the Grandparent's Rights Group, weekly parenting meetings and Adolescent Girl's Group. Extensive training for the FAST (Families and Schools Together) Program. Supervised a FAST cycle at the Blanchard Elementary School to introduce the parents of Kindergarten students to the school system and encourage them to participate in their child's education.
Managed and provided support services to two full time staff members. Assisted and oversaw program development, funding and expenditures for the program, statistical analysis of program during annual site review. Coordination of area resources and meetings with social service agencies and schools. Assisted staff in development of appropriate therapeutic strategies for clients. Provided on-going crisis level care to staff and clients. Served as the Family Support Therapist for the Children's Trust Fund providing home-based therapeutic services for at-risk children and families. Served as the Children's Enhancement Specialist for the Children's Enhancement Program providing developmental activities for at-risk children and children with special needs and intake coordinator for the Liberty Shelter. Completed psycho/social assessments for domestic violence/shelter residents.
Provided intensive in-home services to families in crisis within the Bootheel Region. Discussed specific areas such as discipline, budgeting, physical and sexual abuse. Conducted weekly meetings with the families and their respective referral source. Prepared weekly reports to discuss the families progress or lack of progress. Introduced the families to services within their community which would benefit them after successfully completing the program. Provided after care for each family.
Provided weekly in-home meetings with children having problems in school with behaviors and academics due to abuse (physical/sexual and emotional). Communicated openly with Children's Division case-managers and Juvenile Officers. Assisted with the children's group at the Center for Family Resources to observe behaviors while the mother's attended the parenting group.
Monitored victims and their children as they lived in the domestic violence shelter. Assisted with meal planning and budgeting. Provided positive discipline techniques to the mothers and answered the crisis hotline while on duty.
Collected money daily from vending machines on the campus. Responsible for sorting and counting the money and making daily deposits to the bank. (NOTE: This position was considered full-time employment which allowed me to work my way through college).
Missouri Department of Corrections Employee of the Month 2016