Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Barnes

Caddo Mills,TX

Summary

A retired registered nurse who enjoys working remotely has spent the past two years in various customer service roles. With over 20 years of experience in healthcare, I have successfully managed day-to-day operations in diverse nursing areas such as Women's Health, School Nursing, charge nurse positions, and telephone triage nursing. My expertise lies in developing and implementing departmental policies, monitoring patient health, creating recovery plans for individuals in challenging situations, assessing client needs, leading teams of professionals, and ensuring smooth operations within departments. I am meticulous and reliable with strong communication and coordination skills. My focus is always on delivering exceptional performance and achieving positive outcomes for clients. I possess the ability to utilize my professional skills and technical knowledge to enhance business success and personal growth. I am dynamic, dedicated, and determined with a proven track record of producing results. Additionally, I am proficient in using electronic databases to document cases and service plans. I have a strategic mindset that allows me to meet both client and organizational needs effectively. I excel at coaching, managing, and motivating teams through constant feedback, suggestions, and collaboration. Lastly, I am adept at observing, identifying opportunities for improvement, and implementing changes to enhance efficiency.

Overview

7
7
years of professional experience

Work History

ARISE (We Work Virtual)/Independent Contractor

03.2022 - Current
  • Work-at-home based business providing customer service for top brands across various industries
  • Taking inbound and outbound phone calls for a wide variety of industries to assist customers with their needs, which vary with each opportunity
  • Provide roadside assistance in keeping calm in a stressful situation and helping clients during their situation
  • Promoted products in online communities through weblogs or discussion-forum postings.

Liveops/Independent Contractor

08.2021 - Current
  • Work-at-home based business providing customer service for top brands across several different industries
  • Taking inbound and outbound phone calls for a wide variety of industries to aid customers with their needs, which vary with each opportunity
  • Assist customers to maintain utilities
  • Use a computer to do the work
  • Often multiple computer systems at the time

Registered Nurse

Angel Care Home Health
11.2020 - 08.2021
  • Responsible for monitoring the health condition of patients, administering medication, managing, and maintaining medical equipment, and offering advice to patients
  • Participating in quality assurance activities, including patient surveys and documentation
  • Managed and maintained the patient's essential records and assisted with the execution of the physician's orders
  • Teaching patients in a home environment the best way to care for themselves and obtain optimum health.

Registered Nurse/ Registry Job

HealthTrust
04.2018 - 08.2021
  • Responsible for monitoring the health condition of patients, administering medication, overseeing and maintaining medical equipment, offering advice to patients and their families, and coordinating with medical staff
  • Ensuring the provision of complete care and attention to all levels of O.B Patients including couplet care and care of Gyn surgical patients
  • Collaborating with all members of the medical team to provide ideal safety, comfortable environment, and emotional support for patients and their family
  • Delegating responsibilities to unlicensed nursing personnel as defining within their scope of practice and assisting with training as needed
  • Providing Triage duties such as speculum exams, R.O

Contract Travel RN

Liquid Agents Healthcare LLC
10.2017 - 03.2019
  • Developed individualized plan of care to perform proper treatments as ordered by a physician
  • Maintained and enhanced knowledge of public health concerns through attendance at workshops, meetings, specialty clinics, and classes
  • Consulted and coordinated with healthcare team members to plan, implement, or evaluate patient care plans.

Telephone Triage Registered Nurse

Axis Point Health
01.2017 - 10.2017
  • Educated individuals and families on health education and disease prevention
  • Referred patients to specialized health resources and community agencies for further assistance
  • Defined problems, collected data, established facts, and validated conclusions
  • Always provided efficient and courteous service to customers.

Education

Associate in arts (A.A.) Nursing -

James A Rhodes College
Lima, OH
06.1996

Skills

  • Understanding Customer Needs
  • Efficient and Meticulous
  • Data Entry and Maintenance
  • Electronic Charting
  • Multiple computer programs

Timeline

ARISE (We Work Virtual)/Independent Contractor

03.2022 - Current

Liveops/Independent Contractor

08.2021 - Current

Registered Nurse

Angel Care Home Health
11.2020 - 08.2021

Registered Nurse/ Registry Job

HealthTrust
04.2018 - 08.2021

Contract Travel RN

Liquid Agents Healthcare LLC
10.2017 - 03.2019

Telephone Triage Registered Nurse

Axis Point Health
01.2017 - 10.2017

Associate in arts (A.A.) Nursing -

James A Rhodes College
Lisa Barnes