
A retired registered nurse who enjoys working remotely has spent the past two years in various customer service roles. With over 20 years of experience in healthcare, I have successfully managed day-to-day operations in diverse nursing areas such as Women's Health, School Nursing, charge nurse positions, and telephone triage nursing. My expertise lies in developing and implementing departmental policies, monitoring patient health, creating recovery plans for individuals in challenging situations, assessing client needs, leading teams of professionals, and ensuring smooth operations within departments. I am meticulous and reliable with strong communication and coordination skills. My focus is always on delivering exceptional performance and achieving positive outcomes for clients. I possess the ability to utilize my professional skills and technical knowledge to enhance business success and personal growth. I am dynamic, dedicated, and determined with a proven track record of producing results. Additionally, I am proficient in using electronic databases to document cases and service plans. I have a strategic mindset that allows me to meet both client and organizational needs effectively. I excel at coaching, managing, and motivating teams through constant feedback, suggestions, and collaboration. Lastly, I am adept at observing, identifying opportunities for improvement, and implementing changes to enhance efficiency.