Lisa Barrow
Assistant Manager
Frisco,TX
Summary
Manager Assistant devoted to improving management productivity and success through exceptional support. Brings track record of success in managing comprehensive administrative services. Follows through on all issues and manages time well to consistently meet objectives. Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent writing abilities and expertise in file management. Helps keep office running smoothly with strengths in multitasking and independent problem-solving. Forward-thinking, with proven history of leadership, planning and problem solving. To accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Attentive with 6 years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to address customer concerns and communication and the ability to grow within the company threw out the years, I'm very strong minded, very organize and a hard worker
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Work History
Assistant Store Manager
GPM Investments
Van Horn, Texas
03.2025 - Current
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Assistance Manger
Family Dollar
Van Horn, Texas
06.2023 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Reviewed contracts before signing them on behalf of the organization.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Directed recruitment, hiring, and training of new staff members.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Entered time and attendance logs in preparation for payroll.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
Manager's Assistant
Holiday Inn Express Hotel
Van Horn, TX
10.2015 - 12.2019
- Freed up management for more important business by personally handling basic responses to email and letters.
- Fielded high volume of daily telephone calls using multi-line telephone system.
- Facilitated communication between managers and employees by writing professional internal correspondence.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Developed training, assessment and performance monitoring programs to coach and mentor employees.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Overview
10
10
years of professional experience
Education
GED -
11.2022
Skills
- Office equipment troubleshooting
- Supply restocking
- Customer relations
- File management
- Sales monitoring
- Training and development
- Orientating and training
- Staff training and development
- Merchandising
- Employee communication
- Ordering supplies
- Counting store products
- Keeping stockroom clean and organize
- Unloading deliveries
- Comparing Sales records with the physical inventory
- Managing inventory
- Tracking shipment
- File and organize
- Comparing purchase orders
- Marketing
- Sales management
- Verbal and written communication
- Cross-functional team management
- Expectation setting
- Financial records oversight
- Innovation management
- Reporting and documenting
- Time management abilities
- Data Analysis
- Problem-solving aptitude
- Project Management
- Profit and Loss Management
- Market Research
- Cross-functional team leadership
- Pricing strategy
- Marketing strategy
- Cost Reduction
- Revenue Growth
- Professionalism
- Quality Control
- Employee Training
- Customer Relations
- Communication Skills
- Multitasking
- Adaptability
- Schedule oversight
- Team building
- Multitasking Abilities
- Performance Management
- Vendor Management
- Reliability
Timeline
Assistant Store Manager - GPM Investments
03.2025 - Current
Assistance Manger - Family Dollar
06.2023 - Current
Manager's Assistant - Holiday Inn Express Hotel
10.2015 - 12.2019
Socorro High School - GED,