Lisa Barton
Okeechobee,FL
Summary
Dynamic and results-oriented professional with extensive experience at Southeast Milk Supply, excelling in warehouse operations and customer service. Spearheaded inventory control initiatives, enhancing accuracy by implementing efficient administrative processes. Demonstrated exceptional problem-solving abilities, leading to a significant reduction in order processing time. Proven reliability in managing sensitive information and fostering strong client relationships.
Overview
20
20
years of professional experience
Work History
Supply Warehouse Administrative Assistant
Southeast Milk Supply
09.2004 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Implemented new filing systems for more efficient document retrieval, reducing time spent searching for records and increasing overall administrative productivity.
- Maintained a well-organized office space within the warehouse, ensuring easy access to necessary documents and supplies for increased productivity.
- Streamlined warehouse operations by implementing efficient administrative processes and procedures.
- Conducted regular audits of physical inventory against system records, identifying inconsistencies and taking corrective action as needed for accurate stock levels.
- Reduced order processing time for increased customer satisfaction by accurately preparing shipping documentation and labels.
- Enhanced inventory accuracy by diligently maintaining and updating records of all received and shipped goods.
- Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Liaised between clients and vendors and maintained effective lines of communication.
- Maintained relationship with local Veterinarians to obtain new and updated prescriptions for customers.
- Point of contact for customers calling in orders for weekly deliveries.
- Assisted with pulling orders, scripting medication and entering into the system.
- Accurately count and receive shipments.
Education
GED -
Okeechobee High School
Okeechobee, FL12-1985
Skills
- Warehouse Operations
- Purchase Order Management
- Work Order Management
- Invoice Processing
- Returns processing
- Invoicing and Billing
- Customer Service
- Problem-Solving
- Reliability
- Inventory Control
Timeline
Supply Warehouse Administrative Assistant
Southeast Milk Supply
09.2004 - 08.2024
GED -
Okeechobee High School
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