Microsoft Suite
LISA BASSETT-COLLINS
Navasota, TX,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Teacher
Windham School District
03.2015 - 05.2023
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Incorporated multiple types of teaching strategies into classroom.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Planned and implemented integrated lessons to meet national standards.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had equal opportunity for success.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Site Coordinator
Navasota ISD
06.2011 - 07.2015
- Coordinated effectively with vendors for procurement of materials, negotiating favorable terms for project budget optimization purposes.
- Developed creative themes for events and created related activities to engage attendees.
- Facilitated smooth project handovers by maintaining accurate documentation and providing comprehensive reports to relevant parties.
- Implemented contingency plans to address last-minute changes or unforeseen events.
Assistant Chief of Automations
US Army
12.2004 - 06.2006
- Served as the Senior Noncommissioned Officer in charge of the Installation Adjutant General with overall responsibility for the military personnel (strength, information, service and automation management and 35 military functions). Provided strategic direction and leadership to the Automations Chief in setting work priorities and schedules. Functioned as the primary operational advisor to the Chief of Personnel Automations Branch. Directed automations support for personnel affairs, identification cards, personnel separations and reassignments, retirement services, mobilization and demobilization of military and civilian personnel. Performed periodic system maintenance using software utilities, such as delete old files, compress data files, Enhanced, implemented and enforced human resources policies and procedures that improved the overall operation and effectiveness of the mission. Assisted in the development of staff training and the resolution of deficiencies found in the personnel administration systems. Ensured compliance with all applicable employment laws. Performed sound employee counseling and evaluations and recommends paths to professional development. Served as the Terminal Area Security Officer (TASO) and determined what privileges are authorized for end users; Assistant Information Management Officer (IMO); Information System Security Officer (ISSO); Information Assurance Systems Officer (IASO) Functional Administrator for Installation Systems Management (ISM)
- Successfully led change management initiatives, effectively managing resistance and ensuring smooth transitions in operations.
Director of Installation Plans and Operations
US Army
01.2002 - 11.2004
- Managed III Corps and Fort Hood Installation Soldier Readiness Processing Center. Coordinated agency support for Soldiers processing for contingency deployments and annual requirements. Supervised processing and validation of soldier readiness. Planned, organized and controlled all soldier readiness processing operations. Exercised administrative and technical supervision and responsibility over a staff of 37 employees. Investigated and responded to employee relation issues. Provided guidance and recommendations for problem resolution to management, employees, and customers. Communicated to team members assignments, projects, problems to be solved and ensured necessary reference materials were available. Supervised and coordinated special projects. Facilitated small group discussion and training on EEO and other federal labor laws. Concentrated on improving personnel and administrative procedures by conducting periodic and special staff visits to ensure compliance with administrative regulations and procedures. Maintained calendars and scheduled meetings, as well as arrange travel as necessary. Performed timely reviews and feedback and recommends salary increases, bonuses and awards. Researched regulations, located specific guidance, and applied that guidance to well-defined situations. Obtained information and data from variety of sources. Compiled and analyzed data to identify trends, deficiencies and accomplishments. Prepared reports and/or briefed to inform management of analysis results for use in decision-making process or for in-progress status information. Order office supplies for department.
- Implemented targeted marketing campaigns to increase brand awareness and customer acquisition rates.
Personnel Records and Customer Service Supervisor
US Army
02.2001 - 01.2002
- Primary point of contact for answering and resolving customer services issues. Prepared timely responses to customer concerns and complaints. Performed Office Automation duties such as word processing, receipt and transmission of electronic mail, storing and retrieving electronic documents or files, entering data into related equipment such as electronic typewriters and printers. Also gave feedback to EEO advisors. Prepared letters and memorandums upon request. Performed administrative duties as necessary to include answering telephone, taking telephone messages, directing callers to appropriate office, filing documents, and preparing correspondence.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Associate of Science - Interdisciplinary Studies
Prairie View A & M University
Prairie View, TX12.2010
MBA - Human Resources Management
American InterContinental University
Buckhead12.2005
BBA - Strategic Management
University of North Texas
Denton, TX07.1991
Associate of Arts - Teacher Education
Tyler Junior College
Tyler, TX05.1987
Skills
- Cooperative Learning Experience
- Positive Learning Environment
- Nonviolent Crisis Intervention (NVCI)
- Learning Assessments
- Special Education
- Compliance Management
- Compliance Monitoring
- Teamwork and Collaboration
- Professional and Courteous
- Interpersonal Relations
- Customer Relationship Management (CRM)
- Team Building and Leadership
Certification
- Special Education Certification (Texas)
Software
Google Office Suite
Timeline
Teacher
Windham School District
03.2015 - 05.2023
Site Coordinator
Navasota ISD
06.2011 - 07.2015
Assistant Chief of Automations
US Army
12.2004 - 06.2006
Director of Installation Plans and Operations
US Army
01.2002 - 11.2004
Personnel Records and Customer Service Supervisor
US Army
02.2001 - 01.2002
Associate of Science - Interdisciplinary Studies
Prairie View A & M University
MBA - Human Resources Management
American InterContinental University
BBA - Strategic Management
University of North Texas
Associate of Arts - Teacher Education
Tyler Junior College
- Special Education Certification (Texas)
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