Summary
Overview
Work History
Education
Skills
Work Availability
Quote
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Hi, I’m

LISA BAUGH

OLYMPIA,WA

Summary

Skilled Data Entry Operator and Customer Service Representative over 10+ years of experience. Also, focused on maintaining high-quality data and improving performance standards. Most of all, prioritizes professionalism, organization and efficiency. Enjoy organized and efficient Data Entry Clerk with proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

17
years of professional experience

Work History

FREEALLIANCE/JBLM

Data Entry Operator
06.2022 - Current

Job overview

  • Adjustment on monthly statements up to 350 per day
  • Data entry responsible for maintaining up to date information on all work order accounts
  • Phones
  • Completed data entry tasks with accuracy and efficiency all of JBLM military .
  • Corrected data entry errors to prevent duplication or data degradation for the end of the year reports.
  • Sent completed entries for evaluation and final approval.
  • Evaluated source documents to locate needed information.
  • Followed established procedures to enter and process data correctly.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

People Ready

Staffing Specialist
01.2020 - 06.2022

Job overview

  • Data entry and word processing tasks in MS Word
  • Advertising job openings across multiple channels
  • Liaising with hiring managers and candidates
  • Managing recruiting procedures
  • Placing new hires with customers need within the company
  • Phones
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Developed and facilitated new-hire orientations.
  • Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
  • Recruited and trained over [Number] individuals to work in management, hospitality, maintenance, security detail, technology and community programs.
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Xerox

Customer Service
06.2015 - 01.2020

Job overview

  • Responsibilities included; typing, billing, problem solving
  • Data entry and word processing tasks in MS Word
  • Customer complaints and inquires
  • Review and explain billing statements
  • Sales

Comcast

Customer Service
08.2008 - 07.2011

Job overview

  • Built positive rapport and relationships for high levels of customer satisfaction.
  • Resolved escalated customer service inquiries and complaints to maintain satisfaction.
  • Coached and mentored service representatives to deliver polite, professional customer interactions.
  • Supervised large teams with guidance, support and direction for high-quality customer care.
  • Assessed customer service data to identify and address improvement opportunities.
  • Managed customer service budgets for cost-effective staff and resource allocation.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded proactively and positively to rapid change.

Lafrontera

Clinical Office Support Specialist
08.2006 - 07.2008

Job overview

  • Performed data entry and word processing tasks in MS Word
  • Multi phone lines, Billing
  • Medical records
  • File invoices and faxed office documents
  • Prepared and assisted clients of intake forms

Education

CLOVER PARK COMMUNITY COLLEGE
Lakewood, WA

Associate of Arts Degree
08.2012

University Overview

Southwest College
San Francisco, CA

Associate of Arts from Computer Office Assistance
06.1988

University Overview

Skills

  • Records Management
  • Data Input
  • Transcribing Documents
  • Data Auditing
  • Office Administration
  • Mail Handling
  • Compiling Data
  • Data Processing
  • Information Sources
  • Staff Assistance
  • Administrative Support
  • Microsoft Office
  • Records Storage
  • Business Administration
Availability
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Data Entry Operator
FREEALLIANCE/JBLM
06.2022 - Current
Staffing Specialist
People Ready
01.2020 - 06.2022
Customer Service
Xerox
06.2015 - 01.2020
Customer Service
Comcast
08.2008 - 07.2011
Clinical Office Support Specialist
Lafrontera
08.2006 - 07.2008
CLOVER PARK COMMUNITY COLLEGE
Associate of Arts Degree
Southwest College
Associate of Arts from Computer Office Assistance
LISA BAUGH