Lisa Beard

MOrganized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Followed alcohol awareness procedures for preventing excessive guest intoxication and prevent underage service.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• 
  

• Customer Service:
• Greet customers warmly as they enter the bar area.
• Take drink and food orders accurately and efficiently and provide recommendations based on customers' preferences and menu offerings.
• Remembering guests by name and providing excellent service by remembering regular orders of food and beverages
• Prepare alcoholic and non-alcoholic beverages according to Chili’s recipes and standards and mix ingredients to create cocktails, following recipes and specifications.
• Ensure drinks are prepared promptly and consistently, maintaining quality.
• Stocking and prepping mixers, syrups, and batch drinks
• Monitor and manage inventory levels of beverages, garnishes, and bar supplies and place orders and replenish as needed.
• Rotate stock to maintain freshness and minimize waste.
• Cleanliness and Organization:
• Maintain cleanliness and tidiness of the bar area, including work surfaces, bar equipment, and glassware.
• Adhere to sanitation and safety guidelines, ensuring a clean and safe environment for customers and staff.
• Cash Handling:
• Handle cash, credit, and debit transactions accurately.
• Process payments and reconcile cash drawer at the end of each shift.
• Coordinate with servers and kitchen staff to ensure timely service and accurate order fulfillment.
• Communicate effectively with colleagues to maintain smooth operations.
• Train new bartenders and servers as needed.
• Knowledge of Menu and Specials:
• Stay informed about Chili’s menu items, including food specials and promotions.
• Provide information to customers regarding menu items, ingredients, and allergens.
• Adhere to all local, state, and federal regulations regarding the service of alcoholic beverages.
• Verify the legal drinking age of customers and refuse service to underage or intoxicated individuals when necessary.
• Follow Chili’s policies regarding responsible beverage service.
• Knowledge of legal and proper forms of identification and training on identifying fake documents.
• Customer Relations:
• Build rapport with customers and regular patrons, fostering a welcoming and hospitable atmosphere.
• Ensure customer satisfaction by providing exceptional service and addressing issues promptly.
• Seek opportunities for professional development and training related to management and career development.

• Medication Dispensing:
• Fill prescriptions accurately and efficiently under the supervision of a licensed pharmacist.
• Count and measure medications and prepare them for dispensing.
• Package and label prescriptions according to pharmacy regulations and guidelines.
• Informing pharmacist of any contraindications of medications such as allergies or interactions
• Customer Service:
• Greet customers and assist them with prescription drop-off and pick-up.
• Direct patient inquiries regarding medications, dosage instructions, and potential side effects to pharmacist.
• Inventory Management:
• Maintain proper inventory levels of medications and supplies.
• Monitor stock for expiration dates and ensure proper storage conditions.
• Receive and restock medications from wholesalers and manufacturers.
• Insurance Processing:
• Process insurance claims and verify patient insurance coverage.
• Assist patients with insurance-related inquiries and issues.
• Coordinate with insurance providers to resolve billing discrepancies when necessary.
• Pharmacy Operations Support:
• Prepare prescription labels and maintain patient records in accordance with pharmacy policies.
• Enter prescription and patient information into the pharmacy computer system accurately.
• Assist in the maintenance of pharmacy equipment and ensure it is functioning properly.
• Compliance and Safety:
• Adhere to pharmacy laws and regulations governing the handling of medications.
• Follow procedures for controlled substances and maintain accurate records.
• Using computer systems to confirm dispensing dates of controlled medications not in our system
• Implement safety measures to prevent medication errors and ensure patient safety.
• Maintaining HIPPA guidelines
• Team Collaboration:
• Collaborate with pharmacists and other pharmacy staff to ensure efficient workflow.
• Communicate effectively with healthcare providers regarding patient prescriptions and inquiries.
• Assist colleagues during peak times or when additional support is needed.
• Continuing Education and Development:
• Stay updated on pharmacy regulations, guidelines, and industry trends.
• Participate in training programs and continuing education to enhance pharmacy technician skills.
• Seek opportunities for professional growth and advancement within the pharmacy field.
• Customer Relations:
• Build rapport with patients and customers to provide personalized service and meet their healthcare needs.
• Handle customer complaints and concerns professionally and escalate issues to pharmacists when necessary.
• Foster a positive and welcoming environment in the pharmacy for patients and visitors.