Lisa Beck
Choctaw,OK
Summary
Versatile and achievement-oriented professional with a track record of enhancing team success at LAVA Veterans Group through effective workload management and fostering a supportive environment. Excelled in multitasking and time management, demonstrated by consistently meeting deadlines. Skilled in Microsoft Excel and adept at improving customer satisfaction, contributing to increased sales revenue by building strong customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Processor
LAVA Veterans Group
06.2024 - Current
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary documents.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
Bartender Shift Manager
Brewskey's Bar and Grill
10.2020 - 06.2024
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Sales Associate
Mathis Brothers
09.2018 - 09.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Associates Of Applied Science - Nursing
01.2001
Skills
- Data entry experience
- Recordkeeping proficiency
- Microsoft Excel
- Multitasking
- Time management abilities
Certification
Certified Civil Mediator
Certified Family Mediator
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Processor - LAVA Veterans Group
06.2024 - Current
Bartender Shift Manager - Brewskey's Bar and Grill
10.2020 - 06.2024
Sales Associate - Mathis Brothers
09.2018 - 09.2020
University of Oklahoma - ,
Oklahoma State University - Associates Of Applied Science, Nursing
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