Lisa Behrendt
Roseville,CA
Summary
Ten years experience in sales and management through owning and operating small businesses. A unique blend of business experiences from the corporate to the private sectors with an outstanding record of making sound business judgments, interacting with staff members and customers, managing time efficiently and multi-tasking. An excellent teacher, listener and communicator with the skills to maintain and support a solid, functional group of team members.
Overview
27
27
years of professional experience
Work History
Personnel Specialist
California Air Resources Board
Sacramento
11.2022 - Current
- Reviews, processes and inputs directly into State Controller's Office (SCO) system.
- Determines eligibility, accurately processes documents including: employment verification, attendance, attendance reports and benefit forms.
- Audits and reconciles monthly and hourly payroll, attendance reports and payroll notices before releasing checks.
- Researches and resolves suspended records and notices of errors from control agencies.
- Audits for correct payment of regular salaries, overtime, personal holidays and any other payment due employee.
- Requests salary advances and recoveries as required, to adjust payroll for proper payment.
- Reviews, processes and inputs directly into the SCO System: appointments, separations, transfers, promotions, retirement and other miscellaneous transactions such as Range Changes, Merit Salary Adjustment (MSA), Adverse Actions, etc.
- Makes appropriate determinations regarding laws and rules, procedures established by control agencies, bargaining unit contracts.
- Responsible for providing information and assistance to employees regarding eligibility and completion of documentation.
- Audits and enters leave benefits into SCO Leave Accounting System (LAS).
- Responds to telephone and written inquiries from all levels of staff; relating to employee personnel records, payroll problems and attendance keeping.
Personnel Specialist
California Conservation Corps
Sacramento, CA
06.2017 - 11.2022
- Same duties as above for California Air Resources Board.
Office Technician
California Conservation Corps
Sacramento
02.2016 - 06.2017
- Maintain personnel filing system.
- Route mail to entire HR staff.
- Answer phones and greet visitors to HR.
- Gather documents for subpoenas.
- Pay all HR invoices in the Fiscal System and track HR budget.
- Ensure office supplies are stocked and ordered as needed.
- Compile BOM report for HR Chief.
- Utilize CADCARS database.
- Misc. copy jobs as needed.
- Track SPCM's actual hours for the year.
- Provide Personnel Specialists with a list of names for those that are eligible for bonus checks.
- Archive personnel files.
- Manage returned W-2's.
- Various tasks as needed.
Sales Associate
CARMAX
Roseville
10.2012 - 02.2016
- Provide exceptional service throughout the customer's experience
- Communicate effectively both in-person and over the phone to discover the customer's wants and needs
- Navigating and using various provided computer programs as selling tools
- Facilitating steps of the sale, such as the vehicle appraisal process, taking test drives, and submitting finance applications
- Reading, collecting, and transcribing data in order to complete accurate paperwork
- Building and maintaining strong relationships and demonstrating excellent teamwork.
Business Owner
SCRAPBOOK CENTRAL
Auburn
02.2005 - 06.2009
- Responsible for all major decisions relating to every aspect of running a successful business
- Maintained a positive working relationship with vendors, sales reps, employees and customers
- Placed and processed all orders for products
- Merchandised products for maximum effectiveness
- Directed all aspects relating to employees: interviewing, hiring, terminating, scheduling, training, payroll, etc
- Provided exceptional customer service
- Designed and authored monthly newsletters & weekly print ads
- Operated and programmed a sophisticated POS system daily
- Bookkeeping, banking, paying invoices, etc.
Business Owner
ST. JAMES COFFEE COMPANY
San Jose
10.1997 - 02.2003
- Practiced the same successful business model as stated above for Scrapbook Central.
Education
B.S. degree - Management Communications
Northwest Christian College
01.1993
Timeline
Personnel Specialist
California Air Resources Board
11.2022 - Current
Personnel Specialist
California Conservation Corps
06.2017 - 11.2022
Office Technician
California Conservation Corps
02.2016 - 06.2017
Sales Associate
CARMAX
10.2012 - 02.2016
Business Owner
SCRAPBOOK CENTRAL
02.2005 - 06.2009
Business Owner
ST. JAMES COFFEE COMPANY
10.1997 - 02.2003
B.S. degree - Management Communications
Northwest Christian College