Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.
Work History
Project Coordinator
DHS-U.S. Citizenship and Immigration Services
04.2011 - 09.2025
Directed multiple concurrent projects, overseeing planning and execution of immigration application processes.
Streamlined communication and processes among diverse teams to enhance overall workflow efficiencies.
Facilitated project timeline creation and ongoing management to enhance team collaboration and efficiency.
Evaluated project status and addressed challenges promptly to ensure timely completion of deliverables.
Conducted training sessions for team members on new procedural updates.
Crafted comprehensive communication materials to inform stakeholders about new processes and procedures.
Human Resources Specialist
DHS-U.S. Citizenship and Immigration Services
04.2010 - 04.2011
Maintained personnel records for 10,000+ employee agency and ensured accurate statistical data in compliance with applicable regulations.
Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Created comprehensive standard operation procedures and administrative guidelines to enhance operational efficiency.
Senior Manager, Data Analytics & Business Intelligence at U.S. Citizenship and Immigration Services, DHSSenior Manager, Data Analytics & Business Intelligence at U.S. Citizenship and Immigration Services, DHS
Attorney at U.S. Department of Homeland Security, U.S. Citizenship and Immigration ServicesAttorney at U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services
MANAGEMENT & PROGRAM ANALYST at U.S. Citizenship and Immigration Services, USCISMANAGEMENT & PROGRAM ANALYST at U.S. Citizenship and Immigration Services, USCIS