Lisa Benitez
Largo,FL
Summary
Dynamic Operations Manager with a proven track record at CVS Pharmacy, enhancing operational effectiveness through strategic inventory management and team leadership. Expert in developing training programs and implementing data-driven strategies, resulting in improved compliance and resource allocation. Strong skills in organizational development and decision-making drive success in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operation Manager
CVS Pharmacy
St. Petersburg, FL
06.2014 - Current
- Increased operational effectiveness through improved inventory management.
- Led cross-functional teams to improve workflow and reduce turnaround times.
- Developed training programs for staff on compliance and safety protocols.
- Implemented data-driven decision-making strategies to optimize resource allocation.
Education
High School Diploma -
Riverdale High
Fort Myers, FL06.1989
Skills
- Operational excellence
- Business analysis
- Organizational development
- Safety management
- Team leadership
- Workforce planning
- Logistics management
- Teamwork and collaboration
- Organizational structuring
- Relationship building
- Operations oversight
- Strategic planning
- Decision-making
- Operations management
- Marketing strategies
- Customer relations
- Customer service
- Customer service management
- Effective leader
- Sales coaching
- Direct sales
- Staff development
- Hiring and onboarding
- Scheduling
- Delegating work
- Cost control
- Staff training/development
- Sound judgment
- Management team building
- Delegation
- Business forecasting
- Goal setting
- Customer retention
- Sales strategies
- Employee scheduling
- Mind mapping
- Staff scheduling
Certification
Pharmacy technician certification
Food prep certification
Languages
Spanish
Native or Bilingual
Timeline
Operation Manager
CVS Pharmacy
06.2014 - Current
High School Diploma -
Riverdale High