Lisa Bennett
Chester,VA
Summary
Dedicated crew leader lends several years experience to overseeing team communication, skills management and task completion. Focused and friendly comprehension of skills to juggle stressful, deadline-driven demands. Supervisory expertise committed to delivering outstanding customer service and optimal workflows.
Overview
17
17
years of professional experience
Work History
Crew Supervisor
Chucks cleaning services
Chester, Virginia
08.2022 - 03.2024
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Work closely with management to develop strategies for improving cleaning services across the organization.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
Cleaner
All Pro Services And Repairs
Chesterfield, VA
06.2007 - 08.2022
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Swept sidewalks and driveways of debris.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Inspected rooms for cleanliness prior to guest arrival.
- Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
Education
High School Diploma -
Virginia Randolph
Richmond Virginia06-2024
Skills
- Verbal and written communication
- Ordering Procedures
- Dress Code Enforcement
- Team Management
- Motivational Techniques
- Workforce scheduling
- Performance Improvement
- Technical knowledge
- Employee Training
- New Hire Training
- Job Planning
- Quality Control
- Equipment Inspection
- Crew Management
Timeline
Crew Supervisor
Chucks cleaning services
08.2022 - 03.2024
Cleaner
All Pro Services And Repairs
06.2007 - 08.2022
High School Diploma -
Virginia Randolph
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