I am seeking a new position where I can utilize my with skills and promote teamwork as well as individual development. I have great pride and passion for what I do, and with over 30 years of sales and design experience and management, I feel I would be an absolute asset to your organization.
I have a strong ability to lead by example and to create a productive atmosphere where all are trained well, customers included, and confident in what we are selling. I create an atmosphere of TEAM, and believe, as Henry Ford said, “If everyone is moving forward together, then success takes care of itself.”
In each position I've held, I have successfully increased sales and customer accounts and helped each organization to become premier leaders in the Pacific Northwest. I believe in relationship building based on trust and integrity, and treat my clients as I would like to be treated in return. I thrive in a friendly environment where I can take ownership in my responsibilities and get it done! I am very motivated, a self-starter, and can manage multiple projects with ease.
Stone Center, Inc. 2023 - Current
Residential Sales & Estimating - Portland, Oregon
Select and maintain a variety of countertop products for our showroom, with a focus on reputable quality, for customer selection while maintaining close relationships with key clientèle including designers, architects, and custom home builders. Assist customers in design and product selection of natural stone, quartz and porcelain slab materials while educating them on the best product for their lifestyle. Read and understand residential and light commercial construction plans and documents. Maintain professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks.
Daltile 2021 - 2023
Slab Sales - Portland, Oregon & Seattle, Washington
Establish new accounts while servicing existing retail, design and fabricator accounts. Responsible for continued increase of sales in my territory. Resolve customer complaints by investigating problems, warranty claims, developing solutions, preparing reports, and making recommendations to management. Maintained professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks.
Portland Marble Works 2017 - 2021
Business Development/Estimating - Portland, Oregon
Continually grow my accounts while serving existing builder, architect and design clientele. Responsible for field measures, estimating, project management, slab layout and review. I resolve any customer complaints by investigating problems and developing a quick and fair solution. Maintain professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks. Assist customers in design and product selection of natural stone, quartz & porcelain counter tops as well as educating all of my clients on the proper stone selection.
Teltos Quartz Stone 2016 - 2017
Account Manager/Business Development - Portland, Oregon
Being that Teltos was new to US, and I was their first sales employee, I established all new accounts in the retail, architect, design and fabricator markets. Responsible for continued increase of sales in my territory. Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Maintained professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks.
Caesarstone Quartz Stone 2015 - 2016
Account Manager/Business Development - Portland, Oregon
Established new accounts while serviced existing retail, architect, design and fabricator accounts. Responsible for continued increase of sales in my territory. Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Maintained professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks.
Area Floors 2013 - 2015
Showroom Manager - Portland, Oregon
Oversee all showroom operations to include employee training, scheduling, goal setting, supplier product and pricing negotiations. I assist showroom customers in flooring design and product selection with a focus on education, both commercial and residential. I was responsible for selecting and maintaining a variety of products for our customer's selection to include ceramic tile, carpet, wood, vinyl, LVT, laminate floors, cork, bamboo, laminate, quartz & natural stone countertop materials. I thrive on maintaining very close relationships with our key clientèle of designers and builders.
Galaxy Stone Works 2012 - 2013
Account Manager/Business Development - Hubbard, Oregon
Established new accounts while serviced existing retail, architect and designer accounts. Responsible for continued increase of sales in my territory with a focus on Silestone at the 17 Oregon & SW Washington Lowe's locations. Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. Maintained professional and technical knowledge by attending educational workshops, reviewing industry publications and establishing personal networks. Assist customers in design and product selection of natural stone and quartz counter tops.
Architectural & Design Representative 2008 - 2011 Self Employed - Portland, Oregon
Educate and train my clients in installation and applications of the lines I represented through product knowledge presentations. Assist architects and flooring dealers in design, product selection and displays. Responsible for continued increase of sales in my territory. Products Represented: Expanko cork flooring, Bloomsburg wool carpet, Eurotex wool wall coverings, Centiva luxury vinyl tile, IGE Stone natural stone and slab products.
Associated Designer's Showroom 2003 - 2008
Showroom Manager - Seattle, Washington
Oversee showroom operations to include employee training, scheduling, goal setting, supplier product and pricing negotiations. Assist showroom customers in flooring design and other product selection as well as schedule and oversee all installations. Selected and maintain a variety of flooring products, with a focus on high end, luxury designs, for customer selection while maintaining close relationships with key clientèle including designers, architects, and builders.
Floor Factors 1999 - 2003
Showroom Manager - Portland, Oregon
Oversee showroom operations to include employee training, scheduling, goal setting, supplier product and pricing negotiations. Assist showroom customers in design and product selection. Maintained close relationships with key clientèle; designers, architects, builders, and homeowners. Products represented included leather tiles, cork, bamboo, hardwoods, laminate flooring, ceramic tile, natural stone, wool and nylon carpeting, custom designed wool/silk area rugs, linoleum, vinyl & window coverings.
Wanke Cascade 1994 - 1999
Sales & Showroom Manager - Portland, Oregon
Oversee showroom operations while assisting customers with ceramic tile design, American Olean product selection and order placement. Support to sales staff regarding displays and samples, order entry, analyze reports, inventory control and purchasing. Maintained close relationships with key clientèle, mostly architects and builders.
Civil Affairs Specialist 1988 - 1998
US Army Reserve - Portland, Oregon