Lisa Bereda

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
• Prepared and edited correspondence, reports, and other documents as needed
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Hotel Catering Department, Hotel Consulting Co., and Restaurant Equipment Leasing Company

• Provided administrative support during contract negotiations by preparing necessary documents, tracking revisions, and ensuring compliance with legal requirements
• Produced and maintained weekly catering function lists and signage
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Facilitated collaboration within team by organizing regular meetings and tracking project progress.

• Supported Franchisees, General Managers, and all other Hotel Staff at 400 Hotels within the western United States
• Provided technical and services support to Franchise Service Directors through various computer software programs including Microsoft Office
• Ordered and prepared collateral materials for Franchise Service Directors
• Developed effective franchise relationships as primary contact for corporate supports and services

• Supported Manager by screening Resumes of potential candidates based on predefined criteria before forwarding them to Hiring Managers
• Supported Manager by screening Resumes of potential candidates based on predefined criteria before forwarding them to Hiring Managers
• Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
• Managed electronic and physical filing system for documents and computer software, entered data and completed other clerical tasks.

• Provided first-level technical support to end users, troubleshooting hardware and software issues
• Provided remote assistance via phone or remote desktop software programs for off-site employees
• Escalated complex technical issues to appropriate teams or vendors for further investigation and resolution
• Managed Help Desk ticketing system, ensuring timely resolution of user inquiries and requests

• Assisted legislative Aide of International Affairs
• Researched and disseminated materials for Senatorial Staff
• Reviewed and responded to constituent mail
• Attended Congressional information sessions

• Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
• Demonstrated proficiency in using various software applications, including Microsoft Suite Office to create documents/spreadsheets/presentations/reports efficiently and accurately
• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.