Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Lisa Bereda

Flagstaff,AZ

Summary

Organized and reliable Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

1995
1995
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Farmers Insurance Group
2004 - 2005
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Prepared and edited correspondence, reports, and other documents as needed
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Administrative Assistant

Apple One Employment - Temp Agency
2000 - 2003

Hotel Catering Department, Hotel Consulting Co., and Restaurant Equipment Leasing Company

  • Provided administrative support during contract negotiations by preparing necessary documents, tracking revisions, and ensuring compliance with legal requirements
  • Produced and maintained weekly catering function lists and signage
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Help Desk Coordinator Hotels and Office Staff

Choice Hotels International Wes Market Area Office
1999 - 2000
  • Supported Franchisees, General Managers, and all other Hotel Staff at 400 Hotels within the western United States
  • Provided technical and services support to Franchise Service Directors through various computer software programs including Microsoft Office
  • Ordered and prepared collateral materials for Franchise Service Directors
  • Developed effective franchise relationships as primary contact for corporate supports and services

Administrative Assistant Property Systems

Choice Hotels International
1998 - 1999
  • Supported Manager by screening Resumes of potential candidates based on predefined criteria before forwarding them to Hiring Managers
  • Supported Manager by screening Resumes of potential candidates based on predefined criteria before forwarding them to Hiring Managers
  • Assisted with the onboarding process of new employees by preparing necessary paperwork and coordinating orientation sessions
  • Managed electronic and physical filing system for documents and computer software, entered data and completed other clerical tasks.

Property Systems Support Coordinator

Choice Hotels International
  • Provided first-level technical support to end users, troubleshooting hardware and software issues
  • Provided remote assistance via phone or remote desktop software programs for off-site employees
  • Escalated complex technical issues to appropriate teams or vendors for further investigation and resolution
  • Managed Help Desk ticketing system, ensuring timely resolution of user inquiries and requests

Intern

Senator John McCain's Office
06.1994 - 08.1994
  • Assisted legislative Aide of International Affairs
  • Researched and disseminated materials for Senatorial Staff
  • Reviewed and responded to constituent mail
  • Attended Congressional information sessions

Administrative Assistant

Strategic Health Partners
2008 - 2009
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
  • Demonstrated proficiency in using various software applications, including Microsoft Suite Office to create documents/spreadsheets/presentations/reports efficiently and accurately
  • Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Culinary Arts

Northern Arizona University Studies Abroad
Switzerland And Netherlands
1997

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Flagstaff, AZ
1997

Skills

  • Administrative support
  • Technical support/office equipment/software
  • Project management
  • Microsoft Office
  • Document management
  • Client relations
  • Payroll
  • Data Entry
  • Multi-line telephone systems
  • Database management
  • Program files maintenance
  • Correspondence writing

Certification

Current Arizona Real Estate License

Languages

Spanish
Elementary

Interests

  • Gardening
  • Cooking
  • Hiking
  • Mountain Biking
  • Kayaking
  • DIY and Home Improvement
  • Stock market Investing

Timeline

Intern

Senator John McCain's Office
06.1994 - 08.1994

Current Arizona Real Estate License

Administrative Assistant

Farmers Insurance Group
2004 - 2005

Administrative Assistant

Apple One Employment - Temp Agency
2000 - 2003

Help Desk Coordinator Hotels and Office Staff

Choice Hotels International Wes Market Area Office
1999 - 2000

Administrative Assistant Property Systems

Choice Hotels International
1998 - 1999

Property Systems Support Coordinator

Choice Hotels International

Administrative Assistant

Strategic Health Partners
2008 - 2009

Culinary Arts

Northern Arizona University Studies Abroad

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Lisa Bereda