Lisa Bertrand
Lafayette,LA
Summary
Dedicated and detail-oriented professional seeking an entry-level customer service role to leverage strong communication skills and problem-solving abilities in a dynamic environment. Eager to contribute to exceptional service delivery and client satisfaction.
Overview
4
4
years of professional experience
Work History
Delivery Driver & Cashier
Napa Himel Paint & Supply
Lafayette
05.2022 - 02.2024
- Efficiently managed delivery operations, ensuring timely and accurate fulfillment of customer orders.
- Provided outstanding customer service while handling transactions, addressing inquiries, and resolving issues promptly.
- Supported store operations by maintaining inventory, organizing products, and handling cash with accuracy.
Back Of House (Cook/Prep/Dishwasher)
Half Shell Oyster House
Lafayette
07.2021 - 02.2022
- Executed meal preparation and cooking duties to high standards, contributing to a positive dining experience.
- Assisted front-of-house staff with customer service, ensuring timely delivery of meals and handling special requests.
- Maintained a clean and organized kitchen environment, adhering to health and safety regulations.
Team Member
McAlister's Deli
Lafayette
11.2020 - 06.2021
- Prepared and served food efficiently during peak hours, ensuring quality and accuracy of orders.
- Provided support to the team by managing food preparation, handling customer requests, and maintaining kitchen cleanliness.
- Assisted with dishwashing and kitchen upkeep, contributing to a smooth operation and customer satisfaction.
- Provided exceptional customer service by handling transactions, addressing customer inquiries, and resolving issues.
- Supported kitchen staff with food preparation and service during peak hours, contributing to overall team success.
Cashier(stocker)
Dollar Tree
Lafayette
11.2019 - 10.2020
- Delivered exceptional customer service at checkout, managing transactions and addressing customer inquiries.
- Stocked and organized shelves to ensure an appealing and well-maintained shopping environment.
- Assisted with store maintenance, including sweeping and organizing, to ensure a clean and orderly space.
Education
Nursing Assistant -
Infinity College
Lafayette, LA2018
High School Diploma -
Abbeville High School
Abbeville, LA05.2017
Skills
- Excellent Communication and Interpersonal Skills
- Patient and Environmental Safety
- Customer Service
- Strong Problem-Solving Abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Proper Documentation Standards
- Cash Handling and Transaction Processing
- Food Preparation and Safety
- Organizational Skills and Attention to Detail
- Ability to Work Effectively in Fast-Paced Environments
- CPR Certified
- Certified Nursing Assistant
- Microsoft Office Specialist
- Vital Signs and Patient Observation
- Medical Terminology
- HIPPA and Patient Privacy
- Strong Communication and Organizational Skills
- Infection Control
- Team Player
References
Available Upon Request
Timeline
Delivery Driver & Cashier
Napa Himel Paint & Supply
05.2022 - 02.2024
Back Of House (Cook/Prep/Dishwasher)
Half Shell Oyster House
07.2021 - 02.2022
Team Member
McAlister's Deli
11.2020 - 06.2021
Cashier(stocker)
Dollar Tree
11.2019 - 10.2020
Nursing Assistant -
Infinity College
High School Diploma -
Abbeville High School