Overview
Work History
Education
Skills
Employment Skills
Timeline
Lisa Bishop-Hartzog

Lisa Bishop-Hartzog

Administrative Assistant
Burlington,NC

Overview

13
13
years of professional experience

Work History

Entrepreneur/ Small Business Owner

Burlington, NC
04.2021 - Current
  • Identified and evaluated market opportunities to develop business strategies and models
  • Conducted comprehensive market research and competitive analysis to assess industry trends and customer needs
  • Successfully launched and managed the ability to start and continue to manage a start-up business
  • Created comprehensive business plans, outlining goals, strategies, and financial projections
  • Developed and implemented effective marketing strategies to drive business growth
  • Established strategic collaborations to expand market reach and enhance brand visibility
  • Demonstrated proficiency in financial planning, budgeting, and forecasting
  • Implemented cost-effective measures to optimize operation efficiency and maximize profitability
  • Secured funding through grants and loans demonstrating strong financial acumen
  • Responsible for day-to-day operations which include maintaining business bank accounts, payment processing, accounts payables, accounts receivables and payment of monthly, quarterly and annual tax payments
  • Build and lead teams fostering a collaborative and innovative work environment
  • Provided guidance and mentorship to teams, enabling their professional development
  • Led by example, promoting strong work ethic, integrity and a results-oriented approach
  • Identified and mitigated business risks through proactive analysis and contingency planning
  • Adapted to changing market dynamics and made informed decisions to steer business towards success
  • Responsible for achieving significant revenue growth and profitability milestones
  • Successfully navigated challenges and setbacks, showcasing resilience and problem solving
  • By leveraging my entrepreneurial expertise, strategic thinking, and leadership abilities, I have consistently delivered exceptional results and driven business success.

Office Manager

Woodward Property Group
Lawrenceville, GA
08.2015 - 09.2021
  • Managed the executive's calendar, scheduled appointments, and coordinated meetings
  • Handle phone calls, emails, and correspondence on behalf of the executive
  • Prepared reports, presentations, and documents as needed.
  • Assisted in overseeing the management of a portfolio of properties.
  • Coordinated property inspections, maintenance, and repairs.
  • Tracked lease agreements, rental payments, and lease renewals
  • Communicated with tenants to address their inquiries and/or concerns promptly
  • Monitored and process payments and receipts for all property-related transactions
  • Stay updated on local property laws and regulations
  • Coordinated project timelines, resources, and deliverables
  • Keep stakeholders informed about project progress
  • Arranged travel plans and accommodations for the executives and prepared travel itineraries and ensure timely logistics.
  • Utilized property management software and other relevant tools to streamline processes

CTH II House Manager

Berkeley Citizens
Moncks Corner, SC
10.2010 - 02.2012
  • Established and maintained strong relationships with clients to understand their preferences, expectations, and requirements. Acted as the main point of contact for clients regarding any household matters
  • Ensured that the residences are well-maintained, organized, and fully stocked with necessary personal supplies
  • Developed and managed budgets for household operations, including maintenance, and household supplies
  • Track and report on expenses, ensuring adherence to budgetary constraints
  • Planed and coordinated events and gatherings hosted at the clients' residences and or at offsite premises
  • Implemented and oversaw any security measures to ensure the safety and privacy of clients
  • Developed emergency response plans and ensure staff is trained accordingly
  • Coordinate travel arrangements, including transportation, accommodations, and itineraries

Education

Master of Business Administration -

Western Governors University
07.2024

Master of Science - Management and Leadership

Western Governors University
03.2023

Bachelor of Science - Business Management

Western Governors University
07.2021

Skills

  • Goal Setting
  • Team Development
  • Business Planning
  • Administrative Management
  • Customer Retention
  • Customer Service Management
  • Calendar Management
  • Organizational Structuring
  • Customer Service
  • Hiring and Onboarding
  • Staff Management

Employment Skills

  • A proficient, well-organized leader and team player, a problem solver, and has an extraordinary capacity to work in a fast-paced atmosphere without comprising quality.
  • A fast learner, a critical thinker that works well independently as well in a team environment.
  • An active listener that can empathize and resolve concerns.
  • Excellent at juggling multiple tasks while prioritizing accordingly.
  • Exceptional interpersonal and communication skills both verbal and written.
  • Proficient with the use of Microsoft Word, Excel, PowerPoint, Publisher, Google docs, Google sheets, and Google slides.
  • A highly adaptable individual, capable of navigating and thriving in dynamic environments with the ability to ability to pivot when necessary.

Timeline

Entrepreneur/ Small Business Owner - Burlington, NC
04.2021 - Current
Office Manager - Woodward Property Group
08.2015 - 09.2021
CTH II House Manager - Berkeley Citizens
10.2010 - 02.2012
Western Governors University - Master of Business Administration,
Western Governors University - Master of Science, Management and Leadership
Western Governors University - Bachelor of Science, Business Management

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Lisa Bishop-HartzogAdministrative Assistant