Summary
Overview
Work History
Education
Skills
Software
Work Availability
Quote
Timeline
Hi, I’m

Lisa Bjorge

Manager
Elloree,SC
Lisa Bjorge

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

11
years of professional experience
5
years of post-secondary education

Work History

Chep Pallets
Elloree, SC

Office Manager
01.2023 - Current

Job overview

  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Reported to senior management on organizational performance and progress toward goals.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Delivered performance reviews, recommending additional training or advancements.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Controlled finances to lower costs and keep business operating within budget.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established team priorities, maintained schedules and monitored performance.

Gap Factory
Charleston, SC

Shipping Floor Lead
08.2015 - 12.2021

Job overview

  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Trained new team members on proper and safe use of tools and equipment.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Assigned tasks to team members to complete within designated time frames.
  • Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
  • Resolved conflicts between team members and addressed complaints or grievances.

Walker Land Sales, LLC
Vance, SC

Personal Assistant
01.2012 - 11.2018

Job overview

  • Kept detailed track of household and maintenance inventory and schedules.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Attended meetings, took notes and tracked action items.
  • Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
  • Served as point of contact between clients and managerial staff.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Developed and implemented activities to improve clients' quality of life.
  • Helped clients to maintain independence and quality of life.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Education

Charleston Southern University
Charleston

Bachelor of Science from European History
08.2009 - 06.2014

University Overview

Skills

Policy and procedure modification

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Software

Microsoft Office

Photoshop

UKG Dimensions

Coupa

Availability
See my work availability
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Quote

Between two evils, I generally like to pick the one I never tried before.
Mae West

Timeline

Office Manager
Chep Pallets
01.2023 - Current
Shipping Floor Lead
Gap Factory
08.2015 - 12.2021
Personal Assistant
Walker Land Sales, LLC
01.2012 - 11.2018
Charleston Southern University
Bachelor of Science from European History
08.2009 - 06.2014

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