Microsoft Office
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Hi, I’m
Lisa Bjorge
Manager
Elloree,SC
Summary
Overview
11
years of professional experience
5
years of post-secondary education
Work History
Chep PalletsElloree, SC
Office Manager
01.2023 - Current
Job overview
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Created, maintained and updated filing systems for paper and electronic documents.
- Reported to senior management on organizational performance and progress toward goals.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Delivered performance reviews, recommending additional training or advancements.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
Gap FactoryCharleston, SC
Shipping Floor Lead
08.2015 - 12.2021
Job overview
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Trained new team members on proper and safe use of tools and equipment.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Met or exceeded production goals and objectives by following strict procedures.
- Assigned tasks to team members to complete within designated time frames.
- Handled day-to-day shipping and receiving overseeing more than 20 packages per day.
- Resolved conflicts between team members and addressed complaints or grievances.
Walker Land Sales, LLCVance, SC
Personal Assistant
01.2012 - 11.2018
Job overview
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Maintained appropriate filing of personal and professional documentation.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Attended meetings, took notes and tracked action items.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Served as point of contact between clients and managerial staff.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed and implemented activities to improve clients' quality of life.
- Helped clients to maintain independence and quality of life.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Education
Charleston Southern UniversityCharleston
Bachelor of Science from European History
08.2009 - 06.2014
University Overview
Skills
Policy and procedure modification
Performance improvement
Friendly nature
Clear oral/written communication
Office administration
Software
Photoshop
UKG Dimensions
Coupa
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between two evils, I generally like to pick the one I never tried before.
Timeline
Office Manager
Chep Pallets
01.2023 - Current
Shipping Floor Lead
Gap Factory
08.2015 - 12.2021
Personal Assistant
Walker Land Sales, LLC
01.2012 - 11.2018
Charleston Southern University
Bachelor of Science from European History
08.2009 - 06.2014