Lisa Bohan
Austin,TX
Summary
Commercial Operations Manager at Abbott with strong skills in data analysis and sales forecasting. Developed Power BI dashboards that improved performance tracking and operational efficiency. Experienced in cross-functional collaboration and strategic planning, leading successful sales initiatives and enhancing team performance.
Overview
23
23
years of professional experience
Work History
Commercial Operations Manager (Rapid Diagnostics)
Abbott
Austin, TX
03.2022 - 07.2023
- Developed and launched reporting and analytic sales tools for sales leadership and commercial excellence teams.
- Created Power BI Dashboards to track rep performance, funnel opportunities and inventory needs.
- Collaborated on a segmentation project to identify top-tier customers, enhancing sales engagement.
- Presented ASP analysis to senior management, focusing on key segments Covid, Flu and RSV.
- Healthcare
Sales Operations Manager (Cardiac Rhythm Management)
Abbott
Austin, TX
03.2022 - 06.2023
- Managed a team of sales operations specialists to support regional directors and sales representatives across six US regions.
- Developed a sales operations request inbox process to enhance visibility and streamline inquiries.
- Acted as the business owner of Salesforce, ensuring efficient order completion and product registration.
- Served as a liaison between IT and sales reps, facilitating requirement definitions and communication of updates.
- Healthcare
Sales Analytics Manager
Ottobock
Austin, TX
09.2019 - 03.2022
- Collaborated with Sales Reps and Regional Managers to deliver insightful reporting and analysis for sales growth.
- Partnered with HR, Finance, and IT to ensure a controlled data environment for payroll and commission reporting.
- Processed commission data for Finance, enhancing the accuracy of monthly and quarterly statements.
- Orthotics & Prosthetics
Marketing Intelligence Manager
Liaison Creative + Marketing
Austin, TX
11.2018 - 08.2019
- Extracted, evaluated, and enriched contact management records for all Enverus acquisitions.
- Collaborated with the sales operations team to facilitate record migration into Salesforce.
- Developed a corporate standard playbook for acquisitions, enhancing the migration process.
- Partnered with third-party vendors to establish best practices for data analysis and enrichment.
- Client Enverus - Contract
Business Intelligence / Analytics Manager
Invesco US
Austin, TX
01.2010 - 05.2018
- Partnered with cross-functional teams including HR, Sales, Marketing, Finance, and IT for budgeting and forecasting initiatives.
- Developed a normalized data environment for profitability analysis, enhancing senior management's decision-making capabilities.
- Accelerated sales cycles by identifying advisor behavioral activities, leading to targeted marketing campaigns.
- Investment Management
Senior Manager, Sales & Marketing Reporting
Morgan Stanley
Oakbrook Terrance, IL
01.2004 - 01.2010
- Managed comprehensive sales, marketing, and asset reporting for Morgan Stanley, enhancing data management processes.
- Developed and supported the build-out of reporting infrastructure to meet evolving requirements.
- Executed data integrity research to resolve reporting and compensation issues, ensuring accuracy across teams.
- Investment Management
Human Resource Information Systems Associate (HRIS)
Van Kampen Investments
Oakbrook Terrance, IL
05.2000 - 01.2004
- Assisted in HRIS and compensation reporting, focusing on diversity, headcount, and turnover metrics.
- Supported the compensation team with quarterly and annual commission and bonus calculations.
- Collaborated with cross-functional teams to ensure accurate data management and reporting.
- Investment Management
Education
MBA - Business Administration & Management
Keller Graduate School of Management of DeVry University
Oakbrook Terrace01-2003
Bachelor of Arts - Sociology, Minors - English & Professional Writing
Eastern Illinois University
Charleston05-1998
Skills
- Data analysis and sales forecasting
- Power BI and dashboarding
- Project management and leadership
- Critical thinking and problem solving
- Cross-functional collaboration
- Performance tracking and operational efficiency
- Strategic planning and business strategy development
- Effective communication skills
- Team building and staff management
- Data integrity assurance
- Strategic partnerships
- Data analysis
- Sales forecasting
- Power BI dashboarding
- Salesforce management
- Project management
Timeline
Commercial Operations Manager (Rapid Diagnostics)
Abbott
03.2022 - 07.2023
Sales Operations Manager (Cardiac Rhythm Management)
Abbott
03.2022 - 06.2023
Sales Analytics Manager
Ottobock
09.2019 - 03.2022
Marketing Intelligence Manager
Liaison Creative + Marketing
11.2018 - 08.2019
Business Intelligence / Analytics Manager
Invesco US
01.2010 - 05.2018
Senior Manager, Sales & Marketing Reporting
Morgan Stanley
01.2004 - 01.2010
Human Resource Information Systems Associate (HRIS)
Van Kampen Investments
05.2000 - 01.2004
MBA - Business Administration & Management
Keller Graduate School of Management of DeVry University
Bachelor of Arts - Sociology, Minors - English & Professional Writing
Eastern Illinois University