LISA BORDEN
Spokane Valley,WA
Summary
Specialty pharmaceutical representative with a strong focus on results and team collaboration. Demonstrated expertise in key account management and fostering long-term relationships with healthcare professionals to enhance sales performance. Achieved significant sales growth and profitability through strategic partnerships and tailored solutions. Proficient in identifying new opportunities while ensuring high customer satisfaction across various specialties.
Overview
14
14
years of professional experience
Work History
Key Account Manager
NOBELPHARMA-US
02.2025 - Current
- Creating disease state awareness for Tuberous Sclerosis Complex, a rare genetic disorder. Managing 9 states promoting Hyftor for the facial angiofibromas associated with TSC. Call on a variety of specialists associated with TSC including dermatology, neurology and nephrology. Significant involvement with the TSC Alliance and Centers of Excellence, attending walks and conferences to further advance professional relationships as well as knowledge. Developing new business as well as retaining current business. Educating HCP’s on adherence and proper dosing for best outcomes. Partner with Community Specialty Pharmacies to ensure timely delivery or medication to pts. Multi-task and work on open status reports whereby manage pull through with payer issues.
SYNEOS HEALTH
10.2022 - 05.2024
- Worked on an AstraZeneca contract as a Field Educator for EUA Evusheld, a monoclonal antibody for prophylaxis from Covid-19 for moderately to severely immune compromised patients. Managed the Spokane, North Idaho and Boise areas calling on Rheumatology, Oncology, Nephrology and Dermatology. (Evusheld was paused by the FDA thus company layoffs). Also promoted Flumist Vaccine to providers in the Spokane Territory. Increased sales and orders in the short tenured contract.
- Also served as payer expert in the Field Reimbursement Specialist role for Amgen for the NW Territory which included WA, ID, MT, OR and AK. Educated offices on company portal, reviewed benefits investigations to resolve coverage issues with commercial and Medicare insurance plans, educated on prior authorizations, appeals and provided claims support for the Bone Health Products of Evenity and Prolia. Ensured seamless fulfillment for pull-through and reimbursement of medication by assisting with billing and coding, claims tracking and appeals. Received my Prior Auth Certification.
Neuroscience Specialty Sales Representative
ALMATICA PHARMACEUTICAL
09.2021 - 02.2022
- Launched and promoted 2 CNS products - Loreev XR and Gralise to psychiatrist and family medicine providers in eastern WA, Northern ID and Western MT territory.
- Achieved 113% of sales for Gralise.
- Consistently reached hard to see providers by implementing an effective plan of action.
- Company wide lay off in February of 2022.
Immunology Sales Specialist
SYNEOS/JANSSEN BIOTECH
04.2020 - 09.2021
- Collaboration with Janssen Biotech counterpart in Immunology to launch Tremfya for psoriasis and psoriatic arthritis, as well promoted monoclonal antibodies - Simponi Aria and Stelara in the rheumatology market.
- Covered the territory of Eastern WA, Northern ID and MT.
- Coordinated live and virtual learning engagements for health care professionals.
- Effective utilization of all resources to drive sales and achieve desired results of 89-100% of quarterly quota
Psychiatry Neuroscience Area Manager
AVANIR PHARMACEUTICAL
02.2017 - 02.2018
- Key account area manager providing comprehensive product and disease state information on Neudexta, the first drug indicated for Pseudobulbar Affect, in the psychiatry space.
- Covered WA state and Eastern OR. Developed excellent relationships with prescribers in a short period of time and exceeded goals quickly for the duration of employment here. Company wide layoff in 2018
- Achieved 104% to goal despite short tenure.
- Consistently top producer in the district.
Regional Account Manager
U.S. WORLDMEDS
05.2011 - 07.2016
- Key account/relationship management and promotion of Myobloc-Type B Neurotoxin, a buy and bill product to Neurologists and Physiatrists in the Northwest Territory, including; WA, OR, ID, MT, AK and HI. Key accounts in this area included Kaiser Permanente, the VA Medical Centers, OHSU, Providence, MultiCare Health Systems, Swedish and the specialists aligned with these centers.
- Cultivated excellent relationships with new prospects and existing customers. Consistently achieved and exceeded goals each and every quarter of employment. Managed all aspects of sales and promotions in the region, planned call cycle, managed budgets and day to day activities to maximize impact with specialists, assisted in managed care pull through issues. Developed KOL's and planned speaker programs accordingly. Acquired new accounts as well and successfully built territory by constantly pursuing opportunities. Worked closely with the Reimbursement Team, the Medical Affairs Team and Regional Business Manager to execute sales and marketing strategies. Responsible for 2nd product-Apokyn (injectable for Parkinsons Disease) to selected Neurologists and Movement Disorder Specialist in the Territory. Coordinated with nurses and physicians to train patients on proper use of injectable, worked with Specialty Pharmacy and HUB to resolve managed care issues and expedite drug delivery to patients. Prospected for new writers as well as grew business with existing writers.
- Consistently met and/or exceeded goals of sales for dual products, 2012, 2013, 2014, 2015, and 2016.
- #1 Regional Account Manager in the Nation, 2012.
- #1 in Region Q3 and Q4 of 2015
- President’s Club, 2012.
- Grew sales 33% from 2011 to 2012.
- Participated in events with Northwest Parkinson’s Foundation, 2013, 2014, 2015.
- Meetings and Events Lead, West Region.
Education
B.S. - Psychology
Portland State University
Custom
2016 - Relocation to Spokane, WA.
Timeline
Key Account Manager
NOBELPHARMA-US
02.2025 - Current
SYNEOS HEALTH
10.2022 - 05.2024
Neuroscience Specialty Sales Representative
ALMATICA PHARMACEUTICAL
09.2021 - 02.2022
Immunology Sales Specialist
SYNEOS/JANSSEN BIOTECH
04.2020 - 09.2021
Psychiatry Neuroscience Area Manager
AVANIR PHARMACEUTICAL
02.2017 - 02.2018
Regional Account Manager
U.S. WORLDMEDS
05.2011 - 07.2016
B.S. - Psychology
Portland State University
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